Lost data...or have I?

[cornishwalk]

Hello, I've been using Active10 for about 18months.

Have just bought a new phone, didn't really think about whether active 10 app data was backed up anywhere, etc.

Opened app on new phone, lo and behold no existing data there anymore. Thought, oh bother, oh well.

However, a strange occurrence has got me thinking....

I still have the app installed on my old phone. Today, I exercised with the NEW phone on me. It recorded my minutes as you would expect.

However, to my surprise on checking the OLD phone, that had ALSO recorded today's usage...even though the phone was sitting on a table indoors. So it must somehow be syncing with the new phone.

So does this mean there maybe is there a possibility of my getting my old data onto my new phone?

[AlMorr 1000miles per year]

It's all to do with wi-fi's syncing at home, I got a bran new Smartphone last Friday, nothing on it until I installed Mapmyrun, low and behold ALL my runs going back six years are on it on the new phone

[DerbyshireLad A120min a day]

Hi

I was in the Birmingham Apple Shop investigating buying a new phone and one of my specific questions was “What about my Apps that are on my phone? Can they be restored onto my new phone with my last four years data? “

They said because my phone is backed up with iCloud storage all the data upto the back up will be transferred to the new phone. The young lady said “Do a manual back up right before you change the phone “

So if your phone is backed up you should be ok

Alan

[cornishwalk in reply to DerbyshireLad]

thanks for the reply - old phone was backed up (google), and this has worked for most apps, just not Active10 it would seem.

However the bit about it recording on my old phone is intriguing...today that phone wasn't even on, yet now when I have turned it on and gone into the app it has recorded the walk the OTHER phone did. So they must be syncing...just that the new phone hasn't loaded any old backed up data from the old one.

I can't see any obvious back up setting mentioned on the app itself.