Mistake on clinical letter: I never received my... - Thyroid UK

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Mistake on clinical letter

Stace268 profile image
14 Replies

I never received my sons heel prick test results in a form of a letter but my Health Visitor delivered them in person and said my sons TSH was marginally raised but they weren't sure if it was excess hormones from me or my son (i am diagnosed with subclinical hypothyroidism ).

My sons peadtrician wrote in a letter that I mislead him about my sons newborn screening tests and they were infact normal. However, I never misled him as I was saying what the Health Visitor told me.

Do I have a right for this to be corrected as it is giving the wrong impression .

The peadtrcian reply is;

As I have left the NHS and no longer work in the UK, I am unable to issue any letters in this regard.

You can approach University Hospital Sussex NHS trust directlt and liaise with the patient advice and liaison (PALS) service to help you with this. There will be a due process in addressing it.They will need to approach me independently with full facts, circumstances this has risen , along with copies of the letters etc. So you will need to follow the due process.

Happy to do the needful if approached by the trust.

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Stace268 profile image
Stace268
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14 Replies
helvella profile image
helvellaAdministrator

A raised TSH would indicate a low thyroid hormone level.

There has been a lot of discussion around the testing of the newborn. Some sources suggest that they should test Free T4 rather than TSH. And some say any question whatsoever should see a repeat test. The precise timing of the heel test affects the results - too early or too late can affect the result.

If you send an email stating the exact circumstances, that should be included in his notes and would be there for future reference. In the circumstances, there seems little real benefit in doing anything more than that - but others may feel otherwise.

Stace268 profile image
Stace268 in reply tohelvella

The question is more about whether I could ask the trust and peadtrcian to amend the mistake in the letter

helvella profile image
helvellaAdministrator in reply toStace268

My point was whether there is any benefit in so doing?

And if the paediatrician is no longer employed by NHS, you might have no sensible means of achieving it.

Stace268 profile image
Stace268 in reply tohelvella

Did u read the peadtrcian reply?

And this seemingly minor mistake has led to the court accusing me of over medicalisation. So there is definitely a need for a mistake to be corrected.

helvella profile image
helvellaAdministrator in reply toStace268

If you are being accused in court (or anything) you need proper legal advice. Not even the best intended replies from me.

Stace268 profile image
Stace268

Unfortunately I can only afford legal aid and they do not get involved in this type if thing so I am trying to resolve it myself. I have a feeling PALS are useless from what I've read.

RedApple profile image
RedAppleAdministrator in reply toStace268

Stace268, this is a patient to patient forum, which means no-one here is qualified to give you advice on the situation you are asking about.

Stace268 profile image
Stace268 in reply toRedApple

I am asking if I have a right to have a genuine mistake re misled my sons newborn screening results when I never even received a letter so how is thar even possible. I am not asking legal advice I know nobody here is legally qualified. Q is in relation to a conversation with a peadtrcian and a Health Visitor.

Calceolaria profile image
Calceolaria in reply toStace268

I think PALS is the way forward.

Flatfootedrunner profile image
Flatfootedrunner

A complaint to PALS would be the appropriate first step. An alternative would be to attempt to evidence what the health visitor said to you. You could speak to your health visitor and explain the issue, and the consequence, and perhaps request a copy of the health visiting notes (through a subject access request (SAR) there will be details of how to do this on the trusts website.

Stace268 profile image
Stace268 in reply toFlatfootedrunner

Health Visitor has retired and it was word of mouth delivering results.

Jazzw profile image
Jazzw in reply toStace268

It shouldn’t make any difference as to whether the HV has retired—what they said to you should be in notes that are held locally. You may want to look into making a Subject Access Request for your child.

Flatfootedrunner profile image
Flatfootedrunner

If you wish to peruse it you may still find it in the health visiting notes. Every phone call and visit is usually recorded.

Stace268 profile image
Stace268 in reply toFlatfootedrunner

Thank you that is helpful.

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