Tech or not to Tech: So what is wrong with my GP... - Thyroid UK

Thyroid UK

140,468 members • 165,268 posts

Tech or not to Tech

Polo22 profile image
Polo22
•1 Reply

So what is wrong with my GP surgery.

They do put stuff on the MyGP app but it is quite limited well 💩. Been having shall we say communication difficulties, got some great advice/tips from Narwhal10 and contacted GP surgery to confirm correct email address. So sorted an email sent email an hour later received the "your email cannot be delivered, access denied" so i am going to hand it in and collect a pee pot, they really are both metaphorically and literally taking the piss.

Just need to find out now who and where the DPO is at whichever organisation covers my GP practice and send copy to them.

The same practice has been unable to add my disabled daughter to my account on My GP app for 2 years, I have tried everything , getting nowhere. They also have not signed up to NHS on-line services, so although I have an account the surgery does not allow/share information. So I cannot use on line services at all to access information, book appointments etc. Really underwhelmed with them

Written by
Polo22 profile image
Polo22
To view profiles and participate in discussions please or .
Read more about...
1 Reply
•
serenfach profile image
serenfach

My surgery has recently upgraded their website, and patient access. I did point out that the new website did not have the phone number or address of the surgery...

The new patient access is just repeat prescriptions, just as it was before. So I am not sure who or what they paid for, but they were short changed! This is Wales.

Not what you're looking for?

You may also like...

Using Apps to access your online GP record

Generally you can choose which App you would like to use to access your online GP record. My GP...

Access to Patient Records in Systmonline and resolving problems accessing GP online records.

I seem to get a few queries about the functionality of Systmonline and the ability to access...

Help accessing medical records

Does anybody have a template of a letter to a GP to allow me to see my past blood results online?...

ACCESSING GP ONLINE RECORDS IN ENGLAND

Please see this leaflet...

Results from Trials offering Patients Access to GP Records

For those people who are still struggling to get access to their primary care records this is...