Meltdown worsening... worrying times: 5/12/2... - Thyroid UK

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Meltdown worsening... worrying times

TiggerMe profile image
TiggerMeAmbassador
69 Replies

5/12/22

Dear Patient,

Unfortunately, due to high levels of sickness within our team, we are prioritising urgent care only and are unlikely to be able to speak or see anyone with a medical condition or issue which isn't urgent. We appreciate your patience in this matter. Prescriptions will continue to be processed as normal but please give the team longer as we are short staffed in this team also. We will update you when normal service resumes. If you already have an appointment, please keep it unless we inform you otherwise. Many thanks.

Today

Dear Patient

following on from the message we sent you a few weeks ago about staff sickness, unfortunately the situation is even worse due to a Covid outbreak among the team. We are now very short staffed in every area so please do not contact us unless necessary. Please also be patient with the staff who are in who will be working under a lot of pressure. We appreciate your cooperation.

F####### Surgery

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TiggerMe
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69 Replies
arTistapple profile image
arTistapple

It almost feels like they have been saving all this up. Unlike the blue collar workers who have to go on strike to get more money/better working conditions, they just have to put out letters like this. If they had a more realistic view of themselves perhaps we would get a better quality service instead of lip service. Can you tell I am a bit angry?

DippyDame profile image
DippyDame

Sad sign of the times.

Jaydee1507 profile image
Jaydee1507Administrator

My niece in London told me earlier that her GP is doing this to it's patients too. It's horrifying that GP surgeries can refuse to offer any service to people who are ill.

TiggerMe profile image
TiggerMeAmbassador in reply toJaydee1507

It is odd on so many levels... our surgery is about to be taken over in the new year so I think they have just decided to cut back on their efforts, which to be fair were pretty pitiful this last year (senior partner not liked by staff which lead to an exodus) a general disinterest had set in, leaving only the most thick skinned behind.

Hopefully a new team will re-invigorate the situation 🤞

Jazzw profile image
Jazzw

A lot of people are going to die, aren’t they? There are so many life threatening illnesses which begin with mild symptoms. By the time they become horrific symptoms it’s usually too late.

Not sure how we’re going to get out of this spiral.

TiggerMe profile image
TiggerMeAmbassador in reply toJazzw

Sadly, it may be time to give private health care as a gift this Christmas...

Not that it is any good for an emergency 😳

Jazzw profile image
Jazzw in reply toTiggerMe

There are now so many people going private that’s no longer the faster fix people have come to expect. It’s often the same doctors and surgeons working privately as well as for the NHS. There’s a finite number of theatre hours available.

TiggerMe profile image
TiggerMeAmbassador in reply toJazzw

It seems they are well staffed at least and the hedge funders will soon start banging up new clinics as they have with care homes

Do we want to stand by our morals or care seems the choice?

We have already been badly let down by the current system

Jazzw profile image
Jazzw in reply toTiggerMe

Where would they get the doctors from? And the nurses? If they all shift over from the NHS, that’ll be fun…

Zephyrbear profile image
Zephyrbear in reply toTiggerMe

Sadly, that’s exactly what “they” want you to do…

TiggerMe profile image
TiggerMeAmbassador in reply toZephyrbear

It's an overwhelmed, failing system that needs a complete shake up... the final nail in the coffin is that the staff are no longer willing to put up and shut up 😕

I don't know where we go from here 🤕

Jazzw profile image
Jazzw in reply toTiggerMe

We die. In our hundreds of thousands.

I can’t quite believe it’s 2022, nearly 2023. Wonder what Aneurin Bevan would make of it?

I occasionally mention I used to be a nurse, married to an intensive care nurse who sadly passed away 6 and a half years ago. None of what’s happening now is new, just worse. Things have been getting progressively worse year on year for as long as I can remember. I firmly believe my other half’s death was accelerated by the stress of working in a chronically understaffed and underfunded service. I remember all the times of coming home late (sometimes many hours late), all done for no additional pay.

So I didn’t clap for the NHS during the pandemic. I know how many NHS staff really didn’t want us to. They cared because that’s the way they’re made. But now, many can’t afford to live and conditions at work are consistently unsafe. At a time when we talk endlessly about looking after mental health, that’s unforgivable.

Zephyrbear profile image
Zephyrbear in reply toJazzw

Same here, although I only got halfway through my SRN training before switching to animal nursing. We had pressure on us, even as student nurses (although it wasn’t a university degree in those days-you learned on the job) and I found it very hard to cope with sick humans… My daughter is a qualified midwife and the pressure on her is immense, much worse than my time and she never wanted people to clap for her either. At a time when PPE was a plastic bin bag and the wages were laughable, the last thing she wanted was for people to come out drumming on saucepans with wooden spoons when she was trying to sleep after another rough day…

Jazzw profile image
Jazzw in reply toZephyrbear

At a time when PPE was a plastic bin bag and the wages were laughable, the last thing she wanted was for people to come out drumming on saucepans with wooden spoons when she was trying to sleep after another rough day…

Exactly! I never understood why anyone thought it was a good idea.

APAscot profile image
APAscot

exactly the same here. Had a real fight to get my 88 year old husband with a bad chest infection seen by our practice paramedic ( I believe) and he prescribed steroids. Looks like he’s needing more medication now so I’m dreading the response. At his age he can’t afford to have long term repercussions.

We’re also told by text they are too busy to see people! Heaven help us all.

TiggerMe profile image
TiggerMeAmbassador in reply toAPAscot

Have you tried 111 they are great for advice once you get through (make a cuppa first)?

If you are in an area covered by rapid response teams, they will send out a paramedic as their aim is to keep you away from hospital, they take over your care for 48 hours before handing you back to your GP 🙏

They seem to be able to overrule your GP and force action

meme profile image
meme in reply toTiggerMe

111 is also struggling. I called 111 last week. They wanted me to talk to a clinician. 8 hours later I received a call from a call handler to say it could take up to 24 hours for a clinician to call me back !!!

TiggerMe profile image
TiggerMeAmbassador in reply tomeme

I can well believe this, so was thinking if it's a developing or ongoing situation to get the ball rolling early

APAscot profile image
APAscot in reply toTiggerMe

thanks Eeyore

Did manage to get a reply and appointment with the nurse for this afternoon. Not sure whether nurse can okay medication but we’ll have to see. 🤞🏻

TiggerMe profile image
TiggerMeAmbassador in reply toAPAscot

🤗

Cornwaller profile image
Cornwaller

It's remarkable that the supermarkets are open 12 hours a day, seven days a week and sure there's an egg shortage and they've got staffing issues but no signs on the door to not turn up unless you're really in danger of starving.

TiggerMe profile image
TiggerMeAmbassador in reply toCornwaller

I wonder if anyone has been turned away from a private clinic yet?

SarahJane1471 profile image
SarahJane1471

sadly my health centre send messages like this at least twice a month. “Emergency’s Only”. I hate to be political but if you don’t put funding in, running it into the ground, then private health care gets a boost. This is exactly what the current government want to happen.

I have friends who have worked 30/40 years in the NHS and they tell me it’s slowly been privatised for many years. Bevan will be turning in his grave. Access to free health care for all …….. my a…se 🤬

TiggerMe profile image
TiggerMeAmbassador in reply toSarahJane1471

You are so right... the trouble is the governments have made an ongoing almighty up c##k and need the private sector to bail them out, otherwise they have to raise taxes and lose their seats... especially now the country really is stoney broke

SarahJane1471 profile image
SarahJane1471 in reply toTiggerMe

I could debate this all day 😂but I won’t because politics should never be discussed among friends ( as my mum always tells me) and we are all friends here. I feel very sad about the dismantling of the welfare state over the last 40 years. 🙁

TiggerMe profile image
TiggerMeAmbassador in reply toSarahJane1471

Agreed 🤗

MaggieSylvie profile image
MaggieSylvie in reply toTiggerMe

When you consider how many people here are taxpayers, the taxes probably would be such small amounts, that we'd hardly notice the pennies missing from our income.

TiggerMe profile image
TiggerMeAmbassador in reply toMaggieSylvie

I’d heard Oliver Dowden say £1000 per household to find the requested increase for nurses

MaggieSylvie profile image
MaggieSylvie in reply toTiggerMe

Well, I wonder how many tax payers he imagines there are in each household. There are also other ways of getting tax -VAT etc. I suspect he was trying to frighten us into not supporting the NHS. The richer people would pay more, and senior citizens still pay tax on their income, so I think that amount is an exaggeration - about £500 per person per year. It is, however, a reflection of how inflation has overwhelmed all of us so much. If they had been paid a proper wage every year they have requested it, this amount probably wouldn't be so high; certainly the increase this year would be less noticeable.

Jazzw profile image
Jazzw in reply toTiggerMe

But the £1000 per household thing is a lie. That’s not how it would work, for a start.

TiggerMe profile image
TiggerMeAmbassador in reply toJazzw

A remark from a rabbit in the Laura Kuenssberg head lights.... who knows what the truth really is....?

Jazzw profile image
Jazzw in reply toTiggerMe

Thing is, the country *isn’t* actually stony broke. That’s just what we’re being told. There’s plenty of money for the things they consider important. And even if there wasn’t, it wouldn’t actually be that tricky to raise a bit more cash. It’s a question of investing in the right places and right now, that’s just not considered a priority—and hasn’t been for years.

TiggerMe profile image
TiggerMeAmbassador in reply toJazzw

Think they are still licking their wounds from the Truss disaster and a very sketchy looking future 😳

Jazzw profile image
Jazzw in reply toTiggerMe

While that’s undoubtedly true, this all started well before that infamous budget. It started before the war in Ukraine. It started well before the pandemic.

I’m so sick of the spin and the lies and the excuses.

TiggerMe profile image
TiggerMeAmbassador in reply toJazzw

I agree, they were crying wolf before and now the world has gotten a whole lot trickier and they haven't a clue what to do!

TiggerMe profile image
TiggerMeAmbassador in reply toJazzw

Could you please join the cabinet as they sure as heck need some guidance 🙏

Jazzw profile image
Jazzw in reply toTiggerMe

Only if I’m allowed to pick my own team. :)

TiggerMe profile image
TiggerMeAmbassador in reply toJazzw

Essential, their are very slim pickings there, that's for sure 😬

SarahJane1471 profile image
SarahJane1471

😞

🙁
TiggerMe profile image
TiggerMeAmbassador in reply toSarahJane1471

Sadly the world has taken a different turn since then….profit and wealth at all cost

SarahJane1471 profile image
SarahJane1471 in reply toTiggerMe

☹️

bikebabe profile image
bikebabe

gosh as a former NHS worker I recall both the horrors of Margaret thatchers NHS (long 2yr waiting lists) and the relief of Blair /browns NHS with 18 week waits, 4 hr a&e, and 24/48 hr gp waits. The NHS is the most undermanaged (yes, it’s true) and understaffed resource but ultimately It’s a political decision that is or isn’t supported by voters. My oncology consultant gets letters about me slower than I do as there’s so little admin. You need clinicians, admin and managers and good working conditions in such a complex system.

TiggerMe profile image
TiggerMeAmbassador in reply tobikebabe

I'd have to say I find Keir Starmer quite dull generally but I heard him talking about what he believes the NHS needs, not just money but a huge overhaul, as I believe his wife and other family work within the NHS.... they might just be able to save it?... don't know how there other policies would work out though?

SarahJane1471 profile image
SarahJane1471 in reply tobikebabe

👏👏👏👏👏👏👏👏👏decline started in 1992………

SarahJane1471 profile image
SarahJane1471 in reply tobikebabe

👏

Zazbag profile image
Zazbag

Was this Falmouth Surgery in London by any chance?

TiggerMe profile image
TiggerMeAmbassador in reply toZazbag

No, Gloucestershire

Brightness14 profile image
Brightness14

Sometimes and only sometimes, I am pleased to be living in France.

TiggerMe profile image
TiggerMeAmbassador in reply toBrightness14

The good news is... we are all going to come and stay with you till spring 🤗 if we can smuggle our dodgy pharmaceuticals across... oh, hang on border forces are striking too.... I can't swim that far... perhaps we can find a discarded inflatable to make the crossing 😩

Brightness14 profile image
Brightness14 in reply toTiggerMe

Don't forget your puncture kit.

SarahJane1471 profile image
SarahJane1471

I always believed that the Swedish model of Welfare State is the best Beveridge and Bevan based their model on Sweden ………. However it’s flippin cold there and the taxes are high 🤣

TiggerMe profile image
TiggerMeAmbassador in reply toSarahJane1471

I don't think they whinge about either the cold or the taxes and have the best living standards... can you imagine living somewhere like that! 🤣

SarahJane1471 profile image
SarahJane1471 in reply toTiggerMe

🙌

SlowDragon profile image
SlowDragonAdministrator in reply toSarahJane1471

and Sweden 85% larger than United Kingdom, but only 10 million people

some interesting facts in here

borgenproject.org/10-facts-...

In Sweden, one in 10 people do not rely on Sweden’s universal healthcare but instead purchase private health insurance

TiggerMe profile image
TiggerMeAmbassador in reply toSlowDragon

Thanks SD.... Fascinating, all sounds very civilised and sustainable

SarahJane1471 profile image
SarahJane1471 in reply toSlowDragon

well after reading that I would definitely live there 🙌

SlowDragon profile image
SlowDragonAdministrator in reply toSarahJane1471

Sounds like everyone is expected to pay towards to seeing GP of specialist

The average cost of a primary care visit is 150 kr-300 kr ($16-$33) and the cost of a specialist consultation, including mental health services, ranges from 200 kr-400 kr ($22-$42). 

SarahJane1471 profile image
SarahJane1471 in reply toSlowDragon

hang on😳did I read that incorrectly? I thought it says free health care! ..,,, I’ll read it again

SarahJane1471 profile image
SarahJane1471 in reply toSarahJane1471

So you pay, but prices are capped. And the salaries are pretty high

I’d still live there
TiggerMe profile image
TiggerMeAmbassador in reply toSarahJane1471

Seems very sensible, just adding a small cost makes people value the service and turn up for appointments

TiggerMe profile image
TiggerMeAmbassador in reply toSarahJane1471

Under 24 years old

Regenallotment profile image
RegenallotmentAmbassador

tried calling GP today as my email asking for endo referral, dose increase and brand change answered by admin@ hasn’t been actioned. Their advice, you need to speak to a GP.

Call…. “Please don’t call unless urgent. Dealing with sick children. If urgent call 999. If not urgent ask a pharmacist. Line 1 for reception….. we are not taking calls, please go online or email. Line 2 for prescriptions….. the prescriptions line closed in 2019. Please email…. “

Emailed different pharmacists email address. Got reply instantly, sorry no notes about your other email to admin@ on file… am chasing will get back to you.

I realise what I want isn’t life and death so I feel bad for taking up their time. Should we settle for not improving our health for the greater good? I feel conflicted 😐 (flat mouth face).

This is a huge city practice with about 10 surgeries 30+ GPs brand spanking new facilities, armies of nursing and admin staff.

This made me decide to book a £30 appointment with Roseway Labs… maybe that’s what I’m supposed to do, self select to not need the NHS 😩 (miserable down mouth sad face)

TiggerMe profile image
TiggerMeAmbassador in reply toRegenallotment

Do we think this is actually their way of showing solidarity with the nurses?

How is it that GP's across the entire country seems to have hit the buffers at the same time?

It is a really tricky call isn't it... do we class ourselves as a drama desperately trying not to become a crisis?

I think you've made the only choice open to you at the moment and hopefully things will come right 🤞 (fingers crossed for all of us) 🤗 (Hug)

in reply toTiggerMe

I've just received this! Grateful I don't need to make an appointment. Shocking state to be in.

Screenshot
TiggerMe profile image
TiggerMeAmbassador in reply to

Has the whole country just opted out?.... Even more remarkable that they give you a duff web address 😱 couldn't even put 111.nhs.net

Zmalp profile image
Zmalp

Mine is down to ‘stand in line at 8am to get an on the day phone appointment if necessary’. No point trying to phone in as all appointments are gone - you have to physically be in a queue in the surgery to even get an appointment. No continuity of care. There’s a severe shortage of GPs and forget seeing an endocrinologist as they only communicate via email to GPs as the waiting lists are too long here. We’ve had a diagnosis after 4 years of misdiagnosis and wrong treatment, with now absolutely no information or advice other than a levothyroxine prescription

I spent 45 mins queuing to have the phone answered in an appointment booking line at a private hospital and managed to get a private consultation with an endocrinologist in 3 days time - who works at the NHS hospital with the long waiting lists…

The system is shattered. I don’t blame the consultants running private clinics at all. I have a friend who has just started doing them as so many people are going untreated otherwise. Most of them only do one evening per week. But because of the crisis in primary healthcare, and then the length of wait lists, by the time they do see people, they are sicker, cost more to treat and take longer to recover. This impacts on employment, on social care, and is economic idiocy presided over by an increasingly clueless government.

SarahJane1471 profile image
SarahJane1471 in reply toZmalp

absolutely 👏. I get so angry 😡 about this I have to “park” it or I get too stressed. What distresses me the most is that we will end up with a two tier health system where those that can afford private health care will have great treatment and live longer but those that can’t rely on an underfunded broken system. Another example of poor getting poorer and rich getting richer………..my above quote from Bevan says it all.

Rant over ….. sorry admin

TiggerMe profile image
TiggerMeAmbassador in reply toSarahJane1471

I haven't got past the fact that when we used to be able to see a Dr they still failed us by there lack of thyroid / menopause knowledge... I switched to self preservation mode 6 months ago.... still angry that we have been paying into a selective system the whole time 😡

I have tried to 'park' this by thinking they still proved an excellent emergency service...😕

Feel cheated having wasted 5 dysfunctional years... since taking control I've regained 80% of me..... mentally fuming though 😡 need to 'let it go' and I might find the missing 20% 🙏

SarahJane1471 profile image
SarahJane1471 in reply toTiggerMe

🙏

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