Contact information for Mercury Pharma please - Thyroid UK

Thyroid UK

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Contact information for Mercury Pharma please

knitwitty profile image
6 Replies

Does anyone have the contact information for Mercury Pharma as my pharmacy is having great difficulty obtaining 25mcg Levothyroxine tablets.

I have emailed Advanz because that is who I thought made Mercury levo but I have had no response .

Many thanks in advance.:)

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knitwitty
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helvella profile image
helvellaAdministrator

Ring them! Yes - it is Advanz.

The link at the bottom leads to contact details for most, possibly all, UK pharmaceutical companies which supply licensed medicines.

Many have some way of contacting them of you have problems with their products or supply issues. On occasion, some have been very helpful when a pharmacy has not managed to source a medicine.

Be aware that these are listed by actual company name rather than brand or subsidiary. For example, it lists Advanz but not Amdipharm / Mercury Pharma.

Typical information you can find might include:

• Address

• Telephone

• Medical Information Direct Line

• Customer Care direct line

• WWW

• Fax

• Medical Information e-mail

• Medical Information Fax

medicines.org.uk/emc/browse...

The above (and much else) is in here:

helvella - Vade Mecum for Thyroid

The term vade mecum means:

1. A referential book such as a handbook or manual.

2. A useful object, constantly carried on one’s person.

My earlier abbreviations and acronyms document worked quite well. The problem I saw was that I had created numerous other documents. And members simply did not know they existed.

By combining several documents, I have produced a considerable collection of information in a single document. Hence the name. To a large extent, it is a book of lists.

I had to make lots of design decisions and one of them was to reduce the margins to almost nothing. This means that it is not ideally formatted for printing. I hope (and expect) most members will actually use it on a phone, tablet or computer.

Not everything is in this one document - my major medicines document is still separate!

To begin with, the old documents will still be available but I shall edit each one to indicate that they are no longer being updated.

dropbox.com/s/vp5ct1cwc03bl...

knitwitty profile image
knitwitty in reply tohelvella

Thank you so much for such a comprehensive reply, much appreciated. :)

RedApple profile image
RedAppleAdministrator

advanzpharma.com/contact

knitwitty profile image
knitwitty in reply toRedApple

Thank you very much.:)

Rosy_Holly profile image
Rosy_Holly

This is strange. Have just come off the phone from my Pharmacist. I need 50mcg and 25mcg. Must be Mercury. My Pharmacist is only able to source 25mcg which he will place an order for when the prescription has been changed. I'm worried that we may be in for shortages!

knitwitty profile image
knitwitty in reply toRosy_Holly

I have just emailed Mercury again , ( a different email this time )if I don't get a reply by tomorrow I shall ring them. What a state we are in at the moment ! Good luck getting your medication. :)

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