Mercury Pharma 20mcg T3

[Muffy]

I have always had my prescription for Mercury Pharma 20mcg Liothyronine tablets filled at Boots Chemist, but for the past two months they have said that they are unavailable. Does anyone know if there is a supply problem at the moment? Are there other Chemist chains in the U.K. that supply Mercury Pharma. Thank you.

[helvella Administrator Thyroid UK]

When someone reports that a particular medicine cannot be obtained by their pharmacy, I always suggest contacting the pharmaceutical company/manufacturer directly.

We have had many occasions when the information given by the pharmacy to the member has not been accurate.

Examples with good outcomes have included:

• There were issues, but they are now, or will very shortly be, resolved;

• There is no issue and it is not clear why the pharmacy said there was;

• The product has a new branding - and is now only available under the new name.

And examples with bad outcomes:

• The product is no longer available;

• There is an issue that will not be resolved in the time required;

• The product has been recalled.

Quite often, members have found that the pharmaceutical company/manufacturer can and will advise how a pharmacy can obtain stock. At the worst, you can find out from an authoritative source that there really is an issue that will not be resolved. With pharmacies, you will almost always have at least one extra company - the distributor - between the pharmaceutical company/manufacturer and the pharmacy, allowing confusion to enter.

Some pharmaceutical companies/manufacturers have been extremely helpful to members who have contacted them.

Contact details for most, possibly all, UK pharmaceutical companies/manufacturers can be found here:

medicines.org.uk/emc/browse...

[Muffy in reply to helvella]

Thank you so much for your reply. I’ll have a look at the website.

[Afaghieh]

Hi Muffy I also experience the same now and then specially now had to change practice but use Boots. i am not mobile sending my son they give all the excuses which helvella mentioned. i know Advanz supply Boots so I was on to them as well as Boots. T3 Mercury pharma was delivered the next day. Good luck.

[Muffy in reply to Afaghieh]

Thanks for the information, I’ll contact them .