Thyroid madness !!!!!

[Mostew]

I really have tried to get the Monitor My Health test . Must have spent over 2 hours trying to register . Won’t let me change password

Ended up spending ages ringing the wrong lab in my computer ‘/thyroid (?) haze’ emailed wrong one and M M Health many times . Now waiting AGAIN for response

Not worth it really !!!!!!! But I will persist ....

[Bearo]

I had the same problem. I registered with Monitor my Health last week but it just wouldn’t accept any passwords I created. In the end I emailed for help - they cleared my log on of all the failed passwords and reset , but I still couldn’t create a password that worked at log in. Emailed them again - always a quick response. Finally they gave me a password - and I logged in.

So now I have my TSH, T4 and T3 test kit but I probably ordered it too early as I still need an increase in Levo to raise T4 and I still need to improve my vitamins.

I’m hoping the test kit is good for about 3 months? Think I remember reading that.

[SeasideSusie Remembering in reply to Bearo]

Bearo

Yes, you have 3 months to use a MonitorMyHealth Kit.

With Medichecks it's 6 months, with Blue Horizon it's 12 months.

[Bearo in reply to SeasideSusie]

Thanks, Seaside Susie

[humanbean in reply to SeasideSusie]

With Medichecks it's 6 months, with Blue Horizon it's 12 months.

I had an email from Medichecks yesterday saying that their terms & conditions were changing and people would only have 120 days to use tests that had been purchased on or after the 23rd November 2020.

For any tests that had been purchased (or will be in future) the expiry date for use will be displayed on someone's Medichecks account.

[SeasideSusie Remembering in reply to humanbean]

Thanks for that HB, they haven't sent me an email yet, but it's good to know.

[Mostew in reply to Bearo]

Glad I wasn’t the only one !!!!