Does anyone have to pay for there blood results being printed? I asked my receptionist and she said it was £10 😳 for a peice of paper!! How would I get them? There’s no way I’ll pay £10 for my results to be printed!!
Blood results : Does anyone have to pay for there... - Thyroid UK
Blood results
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Taytaydarz
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SlowDragonAdministrator
Can you register for online access? It needs to be enhanced access to get blood tests. Not many practices have this facility but they all are supposed to by spring 2016
£10 is max charge allowed
We've had a recent post on the forum about this very subject. GPs are not supposed to treat the provision of records as an income stream. For one sheet of paper they should only make a nominal charge to cover paper and printing costs. Copies of entire patient records can cost anything up to £50.
I would complain to the practice manager and offer to pay 20 pence!
The GP's charges for admin is disgusting, we have had to pay £40 for a medical report for insurance claim recently. With results, I just write them in my diary.
There is a slight difference however, in that this report would have been produced on a private basis, not as part of the NHS Service (not necessarily saying the charge wasn’t excessive !). The same applies to medicals required for work or leisure purposes.
Still think the charges whether private or NHS for blood results print out or a letter is disgusting. I could have typed the letter myself and it would only cost me my time and then got the GP to sign it lol. Print out from a public printer at the library would only cost 10p - not £10 just because it is a GP practice, that is ridiculous and exploiting.
Point out that the practice should have made access to test results available by 2015 and if they haven't complied then they should be providing the results free of charge, at the most, 20p to cover cost of paper and ink (as already suggested here). Otherwise register for online access if it's available at your surgery and get your results that way in future. Alternatively, snap a shot of your results on your mobile.
No Im not charged for mine either. Its all very arbitory! However they are not meant to profit. One sheet of paper to print a blood test results at £10 is clearly profiteering. I suspect the receptionist is confused! I would contact your practise manager & politely enquire.
Will they send them electronically? Perhaps ask them to read the results out, which would waste their time, too.
helvellaAdministrator
Taytaydarz,
I keep hoping that someone will pay, and demand a receipt, and send that receipt as evidence to the Information Commissioner's Office as a complaint.
Regardless of whether you intend to take it further, I suggest asking for a receipt. It just might make someone think you are going to complain...
That's a very good idea. 
I think people - me, anyway - don't think to ask for receipts because we're not buying anything, just seeking a copy of our own personal information.
Hillwoman,
Precisely why I posted by response. It simply isn't the obvious, normal thing to do.
Maybe the receptionist is making a bit of dosh on the side. Get a computer generated receipt, not a bit of hand written paper. Mind you even then it can be deleted from the computer program except most programs have a security feature which records deletions like this. That's how stupid crooked people are caught stealing.
If you have a computer generated receipt with your name, address, etc. and later it's checked on accounts for that day and it's not there, then the office manager will know that there's some creativity going on. Running a little income generating on the side is grounds for instant dismissal.
Thankyou all for your replies.. I will go online and see if there’s anything about registering on my Doctors website! Yes £10 is a joke I’m not a stingy person but would I he’ll pay that x
shawsAdministrator
My surgery charges 30p per page. Reasonable and what is your surgery trying to do, pay for the whole year's heating?
The practice manager at my surgery once tried to justify her charge of £10 for one sheet of test results by saying that she had to factor in the time cost of the administrative staff. I've read the job adverts on the surgery noticeboard, and I know what they actually pay their part-time admin staff, so it really was shameless profiteering.
To add insult to injury, the manager tried to bargain with me, offering to lower the price slightly. I refused to engage in financial haggling over access to my own information.
Quite right and I agree with you. No profiteering from the sick who also maybe unable to work through inefficient treatment.
What’s really wrong with this is that by now, we should all have access to stuff like this online. If the system is available and a surgery chooses not to use it, I don’t think they should charge at all. Where the system is not yet available, a max of £1 per page would seem reasonable the cover time, paper etc
My surgery charges nothing, last time I just rang asking for a copy and picked it up shortly after from the reception desk. It was in a envelope with my name on.
As a comparison of a professional Service, I doubt you’d get a solicitor to write a simple letter for much less than £40.
Can I ask another question.. when are you supposed to take levothyroxine? I take mine in the evening? Is this wrong? I’m so so tired every single day I’m 28 and I feel constantly tired 😩 x
Perhaps start a new post, then people will be able to see your new question and respond to that.
I had to make a visit to the UK and get my private blood tests done back in October last year. To pay for it I had to sell stuff that belonged to my late Mother which caused me great distress. If I can do that £10 seems a very little to pay out to become well again.
Here in France we have to pay out every time we visit the Doctor but we do get around 45 minutes. The cost around 15 Euros.
Taytaydarz• in reply to
If it was £10 to see a doctor fair enough not £10 for a peice of paper showing my results! That’s robbery
Taytaydarz,
If you are requesting results within 40 days of testing there should be no charge other than a nominal £1/£2 to cover cost of printer and ink. If you are requesting your entire medical record it costs £10 for electronic summary only or up to £50 for manual and electronic records.
I refused to pay £10 for 2-3 pages of results and made an appointment to view my results online to take notes. As it happened I had to see GP who thought it would be a waste of admins time chaperoning me so he printed off the results for me.
Practices are not supposed to use patients results as a revenue stream. They should not charge more than a commercial photocopying oufit would charge per page ie 40-50p per page. Contact the ICO if your practice doesn't relent. ico.org.uk/for_the_public/p...
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£10.00 for a copy of my blood test results
