Urgent for TUK Admins Genova have taken money s... - Thyroid UK

Thyroid UK

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Urgent for TUK Admins Genova have taken money so test successful. How do I get my results?

BexyLS profile image
7 Replies

Hi guys, I just checked my account and Genova have taken my money. But I have no results in my email. How do I get the resultsof my RT3? Lyn Mynott is on the practitioners section and I know this gets shredded on arrival. What do I do? Very worried Ive just paid 107E for no results. Any ideas?

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BexyLS profile image
BexyLS
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7 Replies
mrp666 profile image
mrp666

i have used genova they post the results to you takes about two weeks

BexyLS profile image
BexyLS in reply to mrp666

brilliant thanks guys. Was having a panic there. Tbh I've been a bit panicky and uncontrolled recently...time for a dose raise...ummm..let me see.

humanbean profile image
humanbean

Reverse T3 tests are performed by Genova in the US, so the service is not quick. They get the blood in the UK, then they have to process it in some way so that it survives the journey to the US. I think the turnaround time for reverse T3 testing is 2 weeks or thereabouts. All results are sent via paper mail, rather than via email.

I have not had a problem with the service.

BexyLS profile image
BexyLS in reply to humanbean

brilliant thanks guys. Was having a panic there. Tbh I've been a bit panicky and uncontrolled recently...time for a dose raise...ummm..let me see.

Neijam profile image
Neijam

I posted my thyroid plus last wed and got the results today and i live in scotland

BexyLS profile image
BexyLS in reply to Neijam

Hope the results were good!

LouiseRoberts profile image
LouiseRoberts

Becky

Email me with your 'real' name anyway - I can keep an eye out for the results in the post and email them over before shredding - just in case! :)

louise.warvill@thyroiduk.org

L

x

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