New Forum Format: A few days ago I was asked if I... - Thyroid UK

Thyroid UK

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New Forum Format

rosetrees profile image
33 Replies

A few days ago I was asked if I'd like to try the experimental new forum format. I said yes. Problem is that I only see posts and not questions. Have they been amalgamated, does anyone know? I can't see any way of switching back to the old format to check if I'm missing anything.

(Interesting. As I'm posting I'm asked if this is a post of a question. It's a question, but I'm going to have to say it's a post otherwise I won't see it. Does anyone know a way of returning to the old format so I can see both posts and questions?)

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rosetrees profile image
rosetrees
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33 Replies
LouiseRoberts profile image
LouiseRoberts

Hi Rose

They have been amalgamated.

You should be able to see all the posts and questions as posts on the Beta site, so shouldn't be missing out on anything! :)

I have sent feedback re the post/question choice when posting - but have had no feedback about it yet! :(

You need to clear your cookies and this should allow you to switch back to the old version.... Although, I have managed to do this a couple of times now, without clearing cookies...!

Try logging out and then follow a link from your history or favourites or from the TUK homepage or an email notification... It may work! :) xx

Thanks for offering to be a part of the testing! :) xx

Louise

xx

rosetrees profile image
rosetrees in reply to LouiseRoberts

Thanks Louise. Are we supposed to be sending feedback on the new version or will we be sent a questionnaire? I'll try following an old link and use a different browser.

LouiseRoberts profile image
LouiseRoberts in reply to rosetrees

Send feedback! ;) There should be a little light bulb bottom right - click on it and it opens a feedback doobry! :) xx

rosetrees profile image
rosetrees in reply to LouiseRoberts

Ah - lightbulb moment. I hadn't clicked on that to see what it does.

shaws profile image
shawsAdministrator in reply to LouiseRoberts

I have sent an email to HU today telling them that, again, I have had no email alerts since 5th June. So will see what they say. I checked and there is no block on HU.

rosetrees profile image
rosetrees in reply to shaws

Odd. I have email alerts - that's how I saw your post and came to reply. Have you triple checked your email address for typos? It's so easy to make a booboo, or use an old email address.

Clutter profile image
Clutter

Rosetrees,

The questions and posts have been amalgamated. If you get the daily digest you can compare and will see that you are seeing everything. I think you are asked whether you are posting a question or post as another beta version may revert to separating them.

I've reported that the search function has disappeared and the development team are working on restoring that.

If you want to unsubscribe contact support@healthunlocked.com

rosetrees profile image
rosetrees in reply to Clutter

Thanks Clutter. I do get the daily digest but didn't think of checking. Dohhhh. I'm happy to continue with the new version so long as I know I'm seeing everything.

Clutter profile image
Clutter in reply to rosetrees

Do you have the search function box on the green HU banner, Rosetrees? It used to be left of Help.

rosetrees profile image
rosetrees in reply to Clutter

Yes, I do. It's immediately to the right of Help. I'm using a laptop with Chrome browser. What kind of device are you using. I've uploaded a screenshot of what I see dl.dropboxusercontent.com/u...

Clutter profile image
Clutter in reply to rosetrees

Thank you. I'm using a 10" notebook with latest version of FF. Search disappeared when something else was restored :( I'll nag HU tomorrow if it doesn't magically reappear.

LouiseRoberts profile image
LouiseRoberts in reply to Clutter

Glad you are testing too Clutter! ;) xx

Clutter profile image
Clutter in reply to LouiseRoberts

Lol, it has been quite testing at times, Louise, but the dev team are very good at sorting out glitches.

LouiseRoberts profile image
LouiseRoberts in reply to Clutter

It has indeed! Not happy with the new look, personally....! Seems to be working quite well generally though...

rosetrees profile image
rosetrees in reply to LouiseRoberts

The thing I dislike most is the random, unrelated "Read Next", which takes you to old posts. Sometimes very old. I'd prefer it to do what is says on the tin and take you to the next post.

LouiseRoberts profile image
LouiseRoberts in reply to rosetrees

I agree! We have never liked Read Next - it sometimes drags up posts that are best forgotten...! *sigh* xx

Clutter profile image
Clutter in reply to LouiseRoberts

There has been a feedback suggestion that old posts should be locked to prevent new comments after a certain period of time.

LouiseRoberts profile image
LouiseRoberts in reply to Clutter

yes! We want this! We also want to be able to close current threads...

Clutter profile image
Clutter in reply to LouiseRoberts

Do you mean for admin to close posts or the original poster?

LouiseRoberts profile image
LouiseRoberts in reply to Clutter

Admin - there are certain threads that don't need replies at all - and other times when things are deteriorating and we need to stop it quickly! x

Clutter profile image
Clutter in reply to LouiseRoberts

There does seem to be a lot of extraneous white space and I don't think the little v to access edit/delete/report on posts/replies is helpful.

LouiseRoberts profile image
LouiseRoberts in reply to Clutter

yes - tell them about the white space!!! I have told them 3 times now! LOL! xx

in reply to LouiseRoberts

I've just tried to do this, but not sure if I posted a comment somewhere or sent a message!!!

Edit: See what you mean about the arrow to find 'edit'!!

LouiseRoberts profile image
LouiseRoberts in reply to

:)

Did you have to fill in your name, username, email..!? If so, then you have sent a message... ! ;)

x

in reply to LouiseRoberts

Looks like I sent a message!

Clutter profile image
Clutter in reply to LouiseRoberts

Your wish is my command :-D Posted in fb if you want to vote.

LouiseRoberts profile image
LouiseRoberts in reply to Clutter

LOL! Really! LOL!

Fruitandnutcase profile image
Fruitandnutcase

Same problem here! I'm just wondering how long I will be on this system. What I'm not enjoying is not being able to correct or cancel replies - I accidentally replied to someone twice and have no way of getting rid of the second reply.

I suppose if you are really fed up with it then you could contact HU and see if they will put you back - I'm struggling on hoping my experiences are in aid of the greater good of the other users. What I'm getting to look at seems very 'pared down' compared to what we had before. Hopefully things will be good soon (I'm such an optimist!) :-)

in reply to Fruitandnutcase

As Louise says clearing out your cookies and logging in from a saved link on favourites or even in an email alert should take you back to the main version of Health Unlocked. I have Internet Explorer set to clear out cookies every time I close it down so have had no problems. I suppose it depends what browser you use but on IE go to Tools then Internet Options and delete the browsing history. This clears cookies too. I know I've done it with Chrome too but can't remember how! Hope it works for you.

Fruitandnutcase profile image
Fruitandnutcase in reply to

Thank you :-)

LouiseRoberts profile image
LouiseRoberts in reply to Fruitandnutcase

Thanks for taking the time to test! :)

It would be great if you would give feedback too! Thanks! xx

Fruitandnutcase profile image
Fruitandnutcase in reply to LouiseRoberts

What on here or to HU?

Have mentioned quite a few things to them - the fact the page looks so bare, that everything (posts and questions) is lumped together, that there are no interesting 'places' to go, I miss the link we used to have to local hospitals and people's experiences with them also the postcode link to the map that showed you where other TUK users were based, and that there is no 'edit' button to alter any mistakes you may have made in your post or reply - I did find an edit button but from what I remember it wasn't linked to posts/ questions/ replying. No preview button either.

I thought (hoped!) that this Beta version was in its very early stages - it seems very basic compared to what we were using when I first signed up.

Liz x

LouiseRoberts profile image
LouiseRoberts in reply to Fruitandnutcase

Brilliant feedback! Thanks Liz! It's fine if you have told them! :)

We actually don't mind that they have put them together - people get muddled about which to use for what anyway! ;)

But I have mentioned a few times about all the white space.....!

I am hoping to see lots of changes before this goes live to everyone... x

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