I recently attended my local hospital's phlebotomy clinic as my GP said he doesn't keep the special phials needed to test for zinc, and that they would probably have to search for them at the hospital as they are specialised and more expensive than the norm.... So I mentioned that to the phlebotomist and she replied that it was nonsense, they have 100's of the things, they've got drawers full of them. She explained that the difference is that they are glass. So no problem, she said, look, here is the correct phial for zinc ...... And duly took my blood.
So how come ,when I rang my GP today, for the results, I was told that there was a note on my file from the practice manager saying that the lab had called them to explain that when taking my bloods they had accidentally overlooked the GP's request for a zinc assay, amongst the others requested, so it hadn't been done .........
The receptionist said it was annoying that the lab hadn't phoned me so I that I knew it hadn't been done, and I thought yes, and it's even more annoying that your practice manager hadn't phoned me either instead of simply making a note on my file.
I'm left thinking why the lab would lie about overlooking the zinc request when it was so obviously not overlooked at all - unless I imagined the conversation with the GP and then the one with the phlebotomist???
Sorry, needed a quick rant