This is the second reply i have had - i dont have the energy to pursue it further
The pharmacist must always put the interest of the patient first when dispensing medication, hence they should always question any medicine prescribed that they believe not to be appropriate.
They can only do this by asking the patient for details and this should be done in a professional manner preferably in a private area away from other people.
The issues you have raised do not lead me to conclude that the pharmacist’s fitness to practise is impaired. For this reason the General Pharmaceutical Council will not be taking any further action with regards to your complaint.
You may wish to pursue your complaint to the superintendent pharmacist for Boots who is responsible for the professional standards within all Boots’ pharmacies, their details are below: