Update on Member Search: In a... - Restless Legs Syn...

Restless Legs Syndrome

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Update on Member Search

SueJohnson profile image
6 Replies

In a conversation with a HealthUnlocked Help person he said:

"The current changes are part of a test on mobile devices, and the member search on laptops should still be available as usual. If you're experiencing issues with this on your laptop, please let me know so I can assist further."

I still do not see it on my laptop so I notified them (no name given) so if this is the case with you let them know.

On mobile devices it is under search community

Written by
SueJohnson profile image
SueJohnson
To view profiles and participate in discussions please or .

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6 Replies
Joolsg profile image
Joolsg

Except it doesn't work. I've tried to search by member name on my phone in the community search. It doesn't work. I've emailed them.

ChrisColumbus profile image
ChrisColumbus in reply toJoolsg

On my phone, if I tap Members (under the 'search community' box) first, then enter joolsg in the box it brings up two members: you and Rosg72 who names you in her Bio...

If I tap Posts instead first and then search your name it brings up 50 Posts which mention you.

LotteM profile image
LotteM in reply toChrisColumbus

Something similar here (on iphone). I first have to ‘open’ a post, then type a name in the search box, then click on members, type name again, and then the member(s) come up. Bit of a detour, seems like the software part on search is too complicated, too dependent on where on HU you are at the time.

Joolsg profile image
Joolsg in reply toChrisColumbus

Well blow me down. I tried 4 times earlier to search for someone and it said 'no results'. I've just done it now, and it worked. Perhaps they've already changed it back?

Madlegs1 profile image
Madlegs1

An IT department with too much time on their hands, looking for mischief!?

Obviously time for top brass to take out the pruners.😎

BrettHU profile image
BrettHUHealthUnlocked

Hi all!

Very sorry for the earlier issues with search on desktop and mobile. This should all be fixed now.

I will close comments on this post but please do reach out to support if you are still having trouble with the search function.

All the best,

Brett

The ability to reply to this post has been turned off.

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