This is unreal : There is a care company... - PSP Association

PSP Association

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This is unreal

Suebatt profile image
33 Replies

There is a care company that has said they could maybe pick Archie's care plan up but they want (because they are not local ) to make it worth while? For somebody to sit from 9 till 2 then back at 5 till 9 daily .I must admit I'm gobsmacked and that's a first for me

So 10 hrs per day they want to sit around just to do meds and in between another comes and helps with personal care

Has anybody else heard owt like this before

Sue x

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Suebatt profile image
Suebatt
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33 Replies
Kevin_1 profile image
Kevin_1

Sue,

Remind me - Aren't you on CHC?

Care Agencies should not be dictating service accorsing to their needs, but accirsing to the patients needs.

When I have telephoned around looking for agencies I have come accross agencies apologetically saying they are only taking on clients who need more that X hours a day. However they should not ever fit the client into their commercial needs. It should always be the other way around.

If you did get CHC then there should be a needs assessment with a care plan and the CHC should be finding the agency.

Do come back and tell me the score and I might be able to make a more precise comment.

Best

Kevin

xx

Suebatt profile image
Suebatt in reply to Kevin_1

Hi Kevin

We have got fully funded chc

I will ask s/w tomorrow on score cause our hasn't come yet

She was finding out more to see why it's like that I think it's a bloody cheek I know we need the help at set times but it would do my head totally if somebody was here near on 10 hrs a day . I would have to put on door ever open home

I will let you know when I find out more

Sue x

Kevin_1 profile image
Kevin_1 in reply to Suebatt

Hi Sue

It does not work like that.

There should have been a "Needs Assessment" as part of the CHC Assessment.

From that they derive a "Care Plan" in collaboration with you. A full discussion. It is formal, not just a chat.

From that they, not you, commission the agreed care.

I am cheeky and so I tend to find the "are to meet the agreed care and then telephone apologetically and ask them if they agree.

You need to telephone the CHC and ask them about the "care plan". They maybe deduced it from the assessment. (Which is not correct it should be done in discussion with you). But at least they should talk and agree it on the telephone.

So, before you call work out what you want... Early hours toileting, getting him up and bathed, coming back to feed him, a night time call to bathe toilet and bed and most importantly of all someone to sit with him so you can get a respite break three times a week. Think about what you need. Respite should be in there: I get two hours Monday, three hours on Thursday and another three hours on Friday.

When you are agreed they will go and find an agency to fill the agreed "Care Plan."

Use the terms I have given you here. They will know you know the score if you do.

I do hope this helps a little.

And, do not let them drag their feet. Telephone every other day to ask them about progress.

Best of luck

Kevin

xx

Suebatt profile image
Suebatt in reply to Kevin_1

Hi Kevin

The care plan hasn't changed from before his peg

4 xper day x2carers

1 1/2 hrs morning 1hr dinner,tea and bed the only difference is to do peg feeds and medications

I have 8 hrs sits per wk over 2 days and 3hrs cleaning

Sue x

cabbagecottage profile image
cabbagecottage in reply to Suebatt

I am hoping for more sits I get two three hour no cleaning etc . Who gives the peg feed , not the carers surely . Do u get night sits

Suebatt profile image
Suebatt in reply to cabbagecottage

Hi again

No night sits

Sue x

cabbagecottage profile image
cabbagecottage in reply to Suebatt

Does that mean they would be fpthere for the feed times

Suebatt profile image
Suebatt in reply to cabbagecottage

Hi cabbagecottage

Yes they are there for feed and meds and personal care too

I also have 8hrs per week for sits already over two days

I've been looking through my posts and a lady called kelly55

Who replied to one of my posts and she works in Cardiff and a discharge nurse with you living in wales it might be a though to contact and ask her

Sue x

cabbagecottage profile image
cabbagecottage in reply to Suebatt

Thank you Sue that's very thoughtful x

cabbagecottage profile image
cabbagecottage in reply to Suebatt

How would it be for maybe two days , would enable you to get some jibs done or even pop out .

abirke profile image
abirke

What Kevin said, Sue....I;m just a lowly American wondering how I';m going to pay my husbands hospital bill....but It does sound like K1 knows what he's talking about

AVB

Suebatt profile image
Suebatt in reply to abirke

Hi avb

He certainly does I always appreciate his comments cause I can then go to whoever and voice it and I always appreciate other people's comments too

The thing is I've had care 2 yrs and awarded chc 3weeks ago and I've never heard anything like what this company are wanting

Sue x

abirke profile image
abirke

that sounds all muckywampus to me.... ;(

easterncedar profile image
easterncedar in reply to abirke

New word for me, but I guess I don't need a definition. And I bet I find an occasion to use it today! Love it!

daddyt profile image
daddyt in reply to easterncedar

New word for me too. I always try to make a point of learning something new each day. The whole ordeal sounds like B.S. to me and you know what they say: If it looks like B.S., sounds like B.S. and smells like B.S. ... then it's probably B.S.

easterncedar profile image
easterncedar in reply to daddyt

...then it's probably muckywampus!

daddyt profile image
daddyt in reply to easterncedar

... muckywampus it is.

jillannf6 profile image
jillannf6 in reply to daddyt

i had 4gotten that saying!! daddy TO

Lol JILL

XXXXXXX

Robbo1 profile image
Robbo1 in reply to abirke

I just love that word! We get so much of it in our situation too! X

Amilazy profile image
Amilazy

Sue Kevin is the authority on CHC in England in Wales slightly different as it is District Nurse led and the care companies can only provide the service that you and the DN have agreed not the other way round. Before you approach the care company discuss the care needs: your husband needs and what you want, with your DN. I like Kevin's roll play on the phone to try and get your way.

Good luck and best wishes Tim

Suebatt profile image
Suebatt in reply to Amilazy

Hi Tim

Thanks for that I do take advice from Kevin always spot on

Sue x

cabbagecottage profile image
cabbagecottage in reply to Amilazy

Did the care manager join u in the CHC meeting. We have another meeting in the 24 th the manager will be here .she will let us know if she can fit in any extra be they give it to me.

Suebatt profile image
Suebatt in reply to cabbagecottage

Hi cabbagecottage

No we got refused in December then reviewed last month when things changed and got it to fully funded our care package stayed the same as before and feed and meds are included

Sue x

Kevin_1 profile image
Kevin_1 in reply to cabbagecottage

Hi C-C

Are you in England?) I'm being careful, now, Wales is different.

If so - If you are eligible for CHC it depends on need and not what they can 'fit in'.

Make your case on need. And, need includes the carers needs.

Best

Kevin

XX

cabbagecottage profile image
cabbagecottage in reply to Kevin_1

I've live in Wales ... have d CHC for fourteen months .

I am the only one allowed to feed John , we have been refused the peg so far ,

They think too much for him he is bed or chair bound , . We have carers three times a day . I see to him myself to go to bed ,

Kevin_1 profile image
Kevin_1 in reply to cabbagecottage

Hi Cabbage Cottage

I don't know the Welsh system... but ask, always ask. My Lizzie will not let me feed her, she gets embarrassed and chokes. So now once a day we have a carer to feed her. The other meal is finger food.

We need to get what we need to keep caring. But you know that.

Waiving

Warmly

Kevin

Kevin_1 profile image
Kevin_1 in reply to Amilazy

Thanks Tim - Yes, England only I'm afraid... I'll be more careful on that in the future.

Best

Kevin

cabbagecottage profile image
cabbagecottage

Where do u live ,

Amilazy profile image
Amilazy in reply to cabbagecottage

Hi Cabbagecottage, in North Wales near Rhyl, where are you?

Tim

cabbagecottage profile image
cabbagecottage in reply to Amilazy

Newport Gwent .

Amilazy profile image
Amilazy in reply to cabbagecottage

Hope your experience with Welsh NHS is as good as mine, and M was not a one off with a good team helping rather than hindering her care.

Tim

Rowan8831 profile image
Rowan8831

We had this issue too when I was trying to arrange care for my husband after a long stay in hospital earlier this year. I tried 3 agencies who had nursing care and personal care available but all wanted a minimum of 4 hours for visits because of travel. Our hospital had a really helpful department which assisted me in looking and we did eventually find a care (personal care only) company willing to do 4x 1 hour visits instead and that works well even though it is a bit hectic as I work full time. We now have chc so we will wait to see what happens next! It is so challenging to plan when their condition is changing and deteriorating all the time. My husband has CBD so might be slightly different.

Suebatt profile image
Suebatt in reply to Rowan8831

Hi rowan

Yes a nightmare

The chc coordinators up to press have tried numerous agencies who deal with peg feeds etc but it's the problem of they have to be set times cause he has some time critical medication

Hopefully we get sorted again shortly

Sue x

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