Well it all happened at my home last night.
I was cooking my supper when all the main lights went out.
Well trained by my husband who gave me lessons in all matters household when he was given a terminal diagnosis, i hopped up on the loo rim in the cloakroom to reach up to the consumer unit for domestics .would be a piece of cake...
Did all that, took my ancient bones back to ground level, no lights.... in fact even less now.
phoned British Gas who also supply my electricity to be given the telephone number 102 to ring.
In my shielding innocence i rang it and was immediately put through to the COVID line.???
Thought this one through, find I Pad, look up emergency line for electrician.
Mmn, no internet, hub not glowing, thank you Safari, cannot connect you. Then realised socket in other room was live so had to search round in darkness for an extension lead to connect hub to.
Hurrah, had internet, found phone number and dialed.
Had got through to Western Power, a supply company. Lady on phone ascertained that i was not cut off or suffering total loss of power and said i needed an electrician.
Just then she noticed I was a high priority customer as I use health machines.
She talked me back into the cloakroom, so armed with a small torch and what to do, it was pitch black(countryside), i clambered back onto the loo rim, ( not enough room for stool) and got started, by now i had lost all lights! Promptly dropped said torch and had to grovel round to find it, knew it had not fallen into the loo as no splash.
This lady was so lovely and encouraging, and suddenly lights on Both doorbells chiming, microwave pinged,TV in sitting room lit up.....
Sat down with a glass of wine to write down her instructions in case this re-occurs.and have tucked under consumer unit.
There is a second consumer unit in the garages, but i think will leave that until tomorrow.
Sopsx