GCA sufferer and Holiday insurance company are lo... - PMRGCAuk

PMRGCAuk

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GCA sufferer and Holiday insurance company are looking for fitness to travel letter but GP no longer provides this service?

GranOwl profile image
18 Replies

Hi, I was diagnosed with GCA in October, 2024 and started Tocilizumab injections on 4th December, I’m also on a reducing dose of Prednisolone (4mg)

We had our holiday booked and insurance arranged before I was ill.

I contacted the insurance company in December to advise them of a Change of Health and they said to come back to them once treatment was underway and I had no more hospital appointments.

I contacted them again in January 2025, they in turn contacted their underwriters and they added GCA to our policy without any extra charge but they also asked for a letter from my GP confirming my Fitness to Travel.

I submitted the request to my GP and after 2 weeks I got a message advising the practice no longer provides this service.

I contacted the insurance company again and they said could my GP add a note to my medical records instead, as if anything happened on holiday and a claim was made their MD would contact my GP for my notes and make a decision retroactively on whether I had been fit to travel. However my GP practice doesn’t do this either.

Can I ask if anyone else has experienced this before and how did you resolve it, apologies for the long post.

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18 Replies
DorsetLady profile image
DorsetLadyPMRGCAuk volunteer

Never had a issue when I travelled with GCA - just advised company on application form [with no extra info required] - they seemed to be more interested in my Osteoarthritis [at the time awaiting replacement surgery].

What company are you with?

Perhaps investigate if you can to get a Fitness to Travel from Rheumatology Dept... but that may depend on when you are going away...

GranOwl profile image
GranOwl in reply toDorsetLady

Hi DorsetLady, thanks for getting back to me, I’m with Holiday Extras insurance, we have an annual policy without them.

I made a request in writing to my Rheumatologist and hand delivered yesterday but was advised by his secretary that it can take up to a month. And you guessed right I’m now 2 weeks till travel date. I can’t believe I’ve ended up in this situation when I first phoned them 2 months ago.

I’ve been looking on line and there are private GP’s that provide the service for a fee, which is fine but I would like to make sure that my Insurance Company will accept it.

DorsetLady profile image
DorsetLadyPMRGCAuk volunteer in reply toGranOwl

Think you’d better check with company re private GP .. last thing you need is to be worrying about it. Maybe Rheumy will come up trumps -and more importantly you don’t need it anyway.

GranOwl profile image
GranOwl in reply toDorsetLady

I know fingers crossed, but I also know they are busy people and have clinical commitments as his secretary pointed out.

PMRpro profile image
PMRproAmbassador in reply toGranOwl

As long as the letter is available SHOULD there be a claim I imagine that is all that matters - you don't need it in your sweaty little paw before.

But actually - a GP letter is a GP letter whoever wrote it and NHS GPs always charged as well. And as far as the insurance company is concerned - the reply is, well there IS a problem now!!

It's ridiculous anyway as you could be fit to travel on Monday and have a stroke on Tuesday ...

GranOwl profile image
GranOwl in reply toPMRpro

Thanks again PRMpro, that’s a good point the letter from my Consultant should be there by my return and only required if there is a claim required. Would he not need to see/speak to me before writing it though?

The last time I went away within England I had a lovely weekend with family for our 45th Wedding Anniversary and had a TIA on the way home in the car, so yes you can only plan so far

PMRpro profile image
PMRproAmbassador in reply toGranOwl

Don't need experiences like that do you!! Where are you going this time?

GranOwl profile image
GranOwl in reply toPMRpro

It’s the holiday of a lifetime for my 65th Birthday and our 45th Wedding Anniversary.

Flying to Singapore for a cruise to Japan, hoping to see the cherry blossom. Did you know there’s a cherry blossom forecast 🌸

PMRpro profile image
PMRproAmbassador in reply toGranOwl

My friend is heading for Japan for the cherry blossom in 2 weeks too - but not a cruise. She's panicking about how far her Japanese lessons will get her! They've just had mega snow up north so hope it is kind weather for you!

GranOwl profile image
GranOwl in reply toPMRpro

Oh wow, hope it doesn’t destroy the blossom and your friend has a fabulous time. It’s something I’ve wanted to do for a long time x

PMRpro profile image
PMRproAmbassador in reply toGranOwl

I've been to Japan - it was amazing but in August for a science meeting, not the cherry blossom unfortunately.

SnazzyD profile image
SnazzyD

Never had a problem with GCA and Travel. GP’s don’t have to carry out this work and the BMA isn’t keen on them doing it as it is pot loaded with risk. I looked at a couple of GP surgery advice pages and it was suggested people go to their hospital consultant.

It does beg the question whether this certificate has a time limit. A letter written now could be meaningless in a month’s time.

DorsetLady profile image
DorsetLadyPMRGCAuk volunteer in reply toSnazzyD

Quite…. On time limit that is!

GranOwl profile image
GranOwl in reply toSnazzyD

Hi SnazzyD, I can see the pitfalls and totally understand why they don’t provide the service.

I’d also imagine a certificate from months ago would be invalid as situations change constantly.

The people I’ve spoken to at Holiday Extras keep repeating that they’ve never had an issue getting these letters/certificates before so maybe some GP surgeries are still providing them.

SnazzyD profile image
SnazzyD

I think it depends who you read or listen to. On searching around the topic some travel sites said that customers often find themselves stuck in the middle like you as more and more (allegedly) insurance companies are asking for them. I have never been asked and I’ve had other big medical issues too.

Looking at their website, they don’t make a big fanfare about fit to travel/fly certificates and when it is mentioned they you “may” need one. GCA does’t come up in their list of ‘biggies’ in terms of health risks. If it were me, I’d go back to them and ask what exactly about your situation triggered this request. They don’t say, in their public pages at least, that it is a routine request. It might not be the GCA but the TCZ injections in which case, it seems a bit much for a GP to take on the burden of assessing your risk and your consultant may need to step up.

GranOwl profile image
GranOwl in reply toSnazzyD

Thank you SnazzyD, they didn’t phone back today so I’ll phone them again tomorrow. It seems to be the underwriter that’s pushing for the letter. I’m still hoping my Con will come up trumps.

SnazzyD profile image
SnazzyD in reply toGranOwl

Yes it will be. Sounds like all parties desperately trying to pass the buck on risk. It is still worth trying to find out what they are concerned about specifically so that any agreeable consultant knows what words to use. There are so many angles to take on the travel risk. For example, is it general constitution, infection risk from TCZ, cardiovascular risk including clots, the steroids, the sky is the limit. Good luck .

GranOwl profile image
GranOwl

thank you all so much for helping here and I’m now armed with informed questions to ask.

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