In praise of Specsavers and the NHS!: Hi all... - PMRGCAuk

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In praise of Specsavers and the NHS!

artisam profile image
44 Replies

Hi all,

Nothing to do with PMR really , but eye health concerns us all. Yesterday afternoon I suddenly experienced floaters in my right eye - a really weird experience. Not one to pussyfoot around I managed to find a local specsavers with an appointment later that afternoon and hot trotted over there. Half an hour later after a thorough examination the opthomologist had made a referral ( a retinal tear) and rung the eye hospital in Southend directly. He said they liked to deal with these things immediately and would hear from them later that day. Now this was after 4:30 so I wasn’t expecting much. However, by 5 o’clock they had rung and requested I get there as soon as I could. After a quick cuppa to calm my self, hubby drove me there. Same tests all over again (!) and doctor confirmed there was a small tear and it would need laser treatment. Now how long will that take to be arranged I thought. Ha, done there and then and by now this was 7: 30! Marvellous.

Two organisations acting immediately and working together for the good of the patient. If only the rest of the NHS could be so efficient.

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artisam profile image
artisam
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44 Replies
DorsetLady profile image
DorsetLadyPMRGCAuk volunteer

Great to hear... 😊

SheffieldJane profile image
SheffieldJane

How very, very satisfactory! 👏👏👏

artisam profile image
artisam in reply to SheffieldJane

Indeed! The opthomologist even rang me this morning to see how I was and if I got treated. He also said any problems, not to make an appointment, just ring directly and he’d triage me in. I think I love this man😂

Koalajane profile image
Koalajane

I find my eye clinic at my local hospital to be very quick to act. I was at Specsavers yesterday and was very pleasantly surprised at the excellent service I received. I did not really get on with the optician I saw after my cataract ops but this lady was wonderful

artisam profile image
artisam in reply to Koalajane

Only the second time I’ve been to Specsavers and I have been impressed with their professionalism both times

PMRpro profile image
PMRproAmbassador

How it should be - leaving it and it getting worse was potentially going to be expensive in money and result.

artisam profile image
artisam in reply to PMRpro

Absolutely, both the opthomologist and the doctors prised me for coming in straight away, for good reason it seems

Billiebobdog profile image
Billiebobdog

I had that years ago and yes, one of the very few emergencies that can be treated as exactly that, an emergency that is sorted then and there

Well done to the system

artisam profile image
artisam in reply to Billiebobdog

Yes a system that clearly works😊

Kendrew profile image
Kendrew

Sorry you've had to go through that, but very pleased to hear of such a good service and outcome.

My eye health was previously being managed by an independent optician as I thought they would somehow be more thorough and 'aware' of my specific eye concerns.

A set of unfortunate circumstances resulted in me looking for an alternative optician and whilst looking for this alternative one, I had a checkup at my local Specsavers.

They were so lovely and the optician was clearly fully clued up about the GCA- related 'specifics' to look out for.

My examination was very thorough with all the tests I'd had done previously undertaken here, and best of all....... I spent literally a third of my usual amount of money on a new pair of glasses plus a second pair for half price!

The whole experience was pleasant, informative, reassuring and equal to, if not better than, that at my previous independent opticians.

Shout out to Specsavers! 🥳

artisam profile image
artisam in reply to Kendrew

My experience also. They seemed much more clued up than the independent I used, which quite frankly were lax and disinterested. They even rang me this morning to see how I was and if the hospital had rung me. 😊

Nextoneplease profile image
Nextoneplease

excellent to hear this ! 🙌🙌

I go to an independent optician but as kendrew says, my glasses cost me an absolute fortune! Am now wondering whether it’s worth the £50 return taxi fare to get me to my ‘local’ specsavers…where I now go anyway for hearing aids 🤷‍♀️

Kendrew profile image
Kendrew in reply to Nextoneplease

Over the past number of years that I've required glasses, I've literally spent a small fortune on both lenses and frames. At Specsavers, I still receive excellent varifocal lenses with all the necessary filters and I genuinely feel the quality of my vision is equally good.

They have an excellent choice of frames that even at their most expensive, are still significantly cheaper than from the independent optician.

I'd take a chance and give them a go.

If it doesn't work for you then you don't have to go there again.

Mfaepink1973 profile image
Mfaepink1973 in reply to Nextoneplease

If you have mobility problems Specsavers will come to you. I used their home service several times for my late husband and they were excellent.

artisam profile image
artisam

Well I can only go by my experience which has been fab. Certainly cheaper. Reading glasses and driving glasses for far less than I paid for I pair at the independent I used before, which always seemed to break.

AgedCrone profile image
AgedCrone in reply to artisam

Their choice of glasses & their prices also beat other similar opticians.

artisam profile image
artisam in reply to AgedCrone

Absolutely - why pay more?😊

AgedCrone profile image
AgedCrone in reply to artisam

I tried for those advertised cheapies…but not only were the forms you had to fill in confusing…...but when you finally filled them in ….P&P was £15.95!

artisam profile image
artisam in reply to AgedCrone

😂 always a catch!

123-go profile image
123-go

I have nothing but praise for my branch of Specsavers- clued up on GCA, prompt interaction with hospital Opthalmology and thoroughly professional.

artisam profile image
artisam in reply to 123-go

Couldn’t agree more

prunus profile image
prunus

Great to hear that - eyes are so important.

2013mayo profile image
2013mayo

I too had a problem with my eye, I thought I’d some sort of vision problem with a big black blob in my vision, they advised me to go to eye hosp there and then, that was the start of GCA.

artisam profile image
artisam in reply to 2013mayo

I think that’s why I rushed to the opticians so quickly as I thought it might be connected that way. It’s good to know opticians have such a good understanding of these things

Pusph profile image
Pusph

Marvellous treatment!

Nutsandseeds profile image
Nutsandseeds

That’s spooky. I had almost the exact same experience last year in Suffolk. Was dealt with immediately and efficiently by Specsavers and local hospital. Very impressive!

artisam profile image
artisam in reply to Nutsandseeds

Impressive indeed!

Ridge profile image
Ridge

Lovely to hear a positive story but most useful to know what to do if one was to get floaters.

Preposterous profile image
Preposterous

This is a great post - so good to hear it all worked out so quickly with engaged specialists working together!

Scaredofpred profile image
Scaredofpred

excellent service from Specsavers ( Norwich) too. Then 4 months in to PMR, lots of headaches. Contacted them, saw Senior Practitioner next day, over an hour with him, scans etc. No charge, just reassurance!

Rose53 profile image
Rose53

Boots optician saved my son's sight on a routine examination they discovered a rare condition Retino Schisis a split retina,hospital also acted the same day. Thank god for the NHS he is being closely monitored as he may need emergency surgery if it he has worsening symptoms. The optician calls him in occasionally so students can examination him as its quite difficult to spot

artisam profile image
artisam in reply to Rose53

Wow! Hope he’s doing well. Opticians really are worth their salt.

Numptybrain profile image
Numptybrain

Specsavers are definitely worth their salt, they told me I would need cataract surgery within a year! Well done for spotting a retina issue and very fast referrals. Good luck.

Take care

Wendy xx

artisam profile image
artisam in reply to Numptybrain

It seems a great many have had a good experience with them, great to see a chain so on the ball. Good luck with your surgery when it happens xx

Teekay2 profile image
Teekay2

I had an equally good response from Boots Opticians .Looking at my eyes the optician saw that I had macular degeneration .

She 'phoned Moorfields straight away whilst I was there and within a couple of days I was being treated.

First class treatment. Thankyou Boots and NHS.

artisam profile image
artisam in reply to Teekay2

Wow. Another success story. Our eyes are in good hands😊

GerriMc profile image
GerriMc

It’s an excellent service, on two occasions I have had amazing emergency service from my local Specsavers.

artisam profile image
artisam

Marvellous😊

whitefishbay profile image
whitefishbay

I love Moorfields Eye Hospital. They were always great.

herdysheep profile image
herdysheep

Glad it all worked out well and well done everyone for doing the right thing. How it should be every time, regardless but good to know about spec savers

Innisfree21 profile image
Innisfree21

good to hear how well things can (and should) work. Thank you

Musiclady18 profile image
Musiclady18

Good news, great to hear good news these days!

Poshcards profile image
Poshcards

wow!! good on the NHS, makes a nice change today, hope all goes well for you now x

artisam profile image
artisam

Thank you xx

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