unsubscribed?

[Addihudson]

I’ve been following this group for years now since being diagnosed in 2018 with PMR. I find it invaluable and so want to continue receiving daily emails. As of late I’ve not been receiving them. What have I done? I would appreciate any advice please.

[DorsetLady PMRGCAuk volunteer]

Have a look at this post- in fact you can see it as the top one of Pinned Post -

healthunlocked.com/pmrgcauk...

Work you way through the suggested options… but if it doesn’t resolve, then please contact HU.

As users, we cannot do anything - it’s needs technical team intervention .

But will say, HU recently updated something and you are not the only one having issues. Frustrating isn’t it? 🤨

Please let us know as/when things are back to normal… I have an ongoing saga with HU on issues…

[Addihudson in reply to DorsetLady]

Thank you so very much for your quick response!

[piglette]

have you checked your spam folder?

[DorsetLady PMRGCAuk volunteer in reply to piglette]

In the check list….

[piglette in reply to DorsetLady]

I know, but people often seem to ignoreit!! Having spent all morning talking to my brother who found all his lost emails in Spam even though it was the first thing on the check list!

[DorsetLady PMRGCAuk volunteer in reply to piglette]

😂🤣

[piglette in reply to DorsetLady]

He is my little brother and only phones when he has got some disaster!

[DorsetLady PMRGCAuk volunteer in reply to piglette]

Hmmm…

[CALGD]

I went through the checklist and nothing was amiss, contacted HU and they posted some previous daily mails which went through, and today the automated posting seems to have worked. So whatever they do at their end seems to work. I was not optimistic because my respondent just asked again for me to check my spam folder. Anyway, something clicked.

[DorsetLady PMRGCAuk volunteer in reply to CALGD]

Well some success.. but do keep your eye on this - and whinge at them again if needed… 😊

[PMRpro Ambassador in reply to CALGD]

That is their answer to everything - that and "send us a screen shot"!!!

[DorsetLady PMRGCAuk volunteer in reply to PMRpro]

😏🤦🏻‍♀️

[MaritimeMags]

I recently switched to a new IPad with more up to date software, Apps etc. Prior to this my HealthUnlocked emails had stopped on my old IPad.

I contacted the administrators of HealthUnlocked and they told me to insert their email address in the address list for my emails. (This should prove to your email provider that HealthUnlocked is not spam).

You can do this by sending an email to: [e-mail].

I explained in my message to them that I had not been receiving emails from HealthUnlocked.

The replied with some useful information.

I now receive my HealthUnlocked emails - just like I used to. 🙂