Not receiving daily emails: I have not been... - PMRGCAuk

PMRGCAuk

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Not receiving daily emails

Orangecakes profile image
20 Replies

I have not been receiving daily emails from HealthUnlocked/PMRGCAuk since the 23rd May. How can I resume their receipt?

Thank you.

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Orangecakes profile image
Orangecakes
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20 Replies
DorsetLady profile image
DorsetLadyPMRGCAuk volunteer

Have a look at this and see if you can remedy it yourself - if not then please contact HU -we on here cannot “do” anything -it needs their techie bods to sort it -

healthunlocked.com/pmrgcauk...

Unfortunately it seems to happen quite often..🤦🏻‍♀️

Orangecakes profile image
Orangecakes in reply to DorsetLady

Thank you. Have a nice weekend.🙂

PMRpro profile image
PMRproAmbassador

You are not the only person - been another discussion this last week. If you also report it to HU they may realise it is a wider problem.

You contact the help centre via the black strap line at the bottom of the page.

Orangecakes profile image
Orangecakes in reply to PMRpro

Thank you, I have contacted help centre, will what develops. Enjoy your weekend. 🙂

PMRpro profile image
PMRproAmbassador in reply to Orangecakes

You can see new replies/posts since you last looked by using the MyFeed ikon at the top of the page - bit of a pain but it's what I use when it happens to me,

Orangecakes profile image
Orangecakes in reply to PMRpro

Just tried, good tip, thank you. Enjoy your day.

Pusph profile image
Pusph

Mine suddenly started going into my spam mail, so check there!

pmr_nikola profile image
pmr_nikola in reply to Pusph

same here. I fixed it by moving email to inbox folder and by doing so it would reset email filter so that emails from HU are not to be sorted as spam.

Orangecakes profile image
Orangecakes in reply to pmr_nikola

All good Daily Digest back in my inbox. Thank you. Enjoy your day.

ZachyC profile image
ZachyC

Had the same problem last week & found them in email junk folder! Had to re-set email account password on my iPad & now all OK 😀

Orangecakes profile image
Orangecakes in reply to ZachyC

Received Daily Digest this morning, hopefully all resolved. Thank you. Have a good day.

MrsPractical profile image
MrsPractical

Mine stopped coming for a few days so I just went online to look anyway. They restarted this morning so maybe there was a major glitch which they have now sorted. Thank you

Orangecakes profile image
Orangecakes in reply to MrsPractical

Thanks, restarted Daily Digest this morning, phew! Have a great day.

2013mayo profile image
2013mayo

I too have been having problems with this, I tried everything suggested and nothing worked, eventually it sorted itself out.

🤞yours corrects itself

Orangecakes profile image
Orangecakes in reply to 2013mayo

Hi, received your comment, hopefully now resolved. Have a good day.

2013mayo profile image
2013mayo in reply to Orangecakes

thank you

piglette profile image
piglette

Mine stopped a week or so ago, I then got just one saying that their emails were not getting through and then they stopped again!!

Orangecakes profile image
Orangecakes in reply to piglette

Mine has started up again. Fingers crossed for you.

piglette profile image
piglette in reply to Orangecakes

Did you write and complain or did they just start up? Mine still seems to not be working.

Orangecakes profile image
Orangecakes in reply to piglette

Hi Piglette, I sent a message to the helpline.

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