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[Parijm]

Why when I have an email from health unlocked and I click on the message to read the complete text am I required to input my email address again together with my password? It's a bit of an irritation!

[HeronNS]

I'm always logged in - it's probably a setting on your computer.

[AMG38]

This happens to me too and I must say I find it irritating too! How do we remedy it?

[PMRpro Ambassador]

You must be getting logged out for some reason. I've looked through the help section:

Click on Help on the top line,

go to Manage your Account and View all

Go to page 2

Second article

where it suggests it could be your browser security settings, amongst other things. They ask you check that before contacting their Help Centre.

Hasn't happened to me yet - hope it doesn't since I have no idea what my password is!

[Pollyanna16 in reply to PMRpro]

Thanks for the helpful suggestion. I too have found it darned irritating!! But suddenly it stopped.

[Parijm]

Yes this has happened to me previously and then just as suddenly went away! I am offered the option to sign in with Facebook or by email and password. I always work on my iPad and not a computer. Thanks for looking into possibilities for me. I start to lose interest when anything IT starts to play up!

[MaryWR]

Yes I get this too - every day and it's infuriating. It didn't used to do this then just started. I can't find anything relevant in the help section.

[HeronNS]

Another thing could be to just try using a different browser - that has often sorted problems for me. I usually use chrome, and if I don't seem to be able to get a website to work I'll try firefox and that usually works.

Or you could ask a young person.

[Doralouise77]

This happens to me too every time !