Links

[Lurcher-lady]

Can anyone tell me why I can’t get any of the links to work? Could it be an iPad issue? It’s rather an old iPad

[Foggyme Administrator]

Not sure what links you're referring to Lurcher-lady but...One way around it might be to copy and paste the links directly into whatever browser you're using and see if that works.

Occasionally, broken links are posted by some. If a link appears in blue font, it should work. If it appears in black font, then it's 'broken'....but pasting it in a web browser should work (it's sometimes necessary to insert in front of the web address, depending on how the link was originally posted).

Tested a couple of links on my old iPad and they do work appear to work, so not sure what the issue is.

👍

[fbirder in reply to Foggyme]

Could it be because of HU's new, and stupid, policy of asking if you want to follow the link you've just clicked on?

[Lurcher-lady in reply to Foggyme]

Aha, copy and paste is now working, thank you

[Foggyme Administrator in reply to Lurcher-lady]

Yay 👍👍

[Gambit62 Administrator]

Lurcher-lady - could it be to do with blocked pop-ups? eg a setting in your browser.

You may want to contact HU technical team as they may be able to help

support.healthunlocked.com/...

I can't find any articles in the help centre specific to the links not working

[Lurcher-lady in reply to Gambit62]

It’s any of the blue links, just on here though, not other websites. I’ve unblocked pop ups, but that’s not worked. Copy and paste doesn’t work either as it doesn’t give whole link, just first part and I can’t click on the support link as links not working for some reason. Having a bad week I think

[Gambit62 Administrator in reply to Lurcher-lady]

hoping this comes through as plain text so you can paste into browser

"support.healthunlocked.com/...

[Lurcher-lady in reply to Gambit62]

Yes it does thanks, but the blue ones seem to working for copy and paste now too, just not direct links. I can live with that

[Gambit62 Administrator in reply to Lurcher-lady]

glad things seem to have resolved themselves.