Can you support our online forum for a few hours a week?

[PainConcernProjects]

Pain Concern is looking for volunteers to help moderate the charity’s online community on the Health Unlocked platform. Our forum provides peer support and a learning environment for people living with chronic pain and those who care for them. Forum moderators follow Health Unlocked guidance, creating a great culture and setting the tone for the forum.

As a volunteer moderator you will help to ensure that our online community is maintained as a safe, supportive and fun environment.

You will gather information on what issues are important to forum users. You will help to monitor and moderate user-generated content. By joining us you will join a fast-growing and respected service.

Previous experience or training is not necessary. We are looking for a willingness to learn and a commitment to help. Knowledge of chronic pain while useful, is not essential.

Due to the nature of the role, successful applicants will be required to undertake a PVG check and complete a 1hr Safeguarding online course.

What you would be doing:

• welcoming new members to the community

• overseeing posts to the forum

• ensure that posts conform to the community guidelines

• signpost members to helpful resources

• Share cases with your supervisor and team members

• Help to gather information and feedback for statistics and report purpose

Availability and location:

• Volunteer up to 2hrs per week. Volunteering hours are flexible

• You can volunteer from your location or from our office at New Craighall, Edinburgh

Benefits to you:

• Experience volunteering as part of a friendly team

• Meet new people

• Build on your employability skills

• Develop communication skills and develop knowledge of long term, chronic conditions.

• Training and a dedicated volunteer line manager looking after you

• A job reference after 6 months of service.

• Satisfaction of giving a valuable service to the community.

How do I apply:

Download and complete an application form our website at painconcern.org.uk/voluntee...

For more information contact [e-mail]

*Volunteers are subject to Pain Concern’s Volunteer Policies