Anyone else fed up with being told log in or join? - NRAS

NRAS

36,582 members45,192 posts

Anyone else fed up with being told log in or join?

AgedCrone profile image
46 Replies

What is this all about?

I have one password listed for this site…but apparently it’s not the right one.

Does HU have a different keybosrd from me?

AC

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AgedCrone profile image
AgedCrone
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46 Replies
hatshepsut profile image
hatshepsut

Yes........sometimes in the middle of reading a post. Commiserations!

KittyJ profile image
KittyJ

sorry not had that happen.

Oshgosh profile image
Oshgosh

yes,just lately it’s been worse than ever

AgedCrone profile image
AgedCrone

Well..it seems I can reply..but only via Google.It seems Big Brother really has arrived..

I really don’t like being held over a barrel and have to have one’s details shared with people Google want me to share with.

Don’t think I will be hanging around here much longer.I thought better of NRAS & HU.

KittyJ profile image
KittyJ in reply to AgedCrone

There is no app anymore, I think we all come here via Google now, I’ve got the page saved on my home screen so it’s just one tap 😊

CagneysMum profile image
CagneysMum in reply to AgedCrone

Don’t leave AC … I’d miss your no nonsense advice and you make me smile 😊

Just type healthunlocked.com in your search bar. It recognises me and just logs me in ? 🤞🤞 I am rubbish on tech stuff though 😬

Fruitandnutcase profile image
Fruitandnutcase

You’re not alone unfortunately- it’s just happened to me and I hate when that happens. No idea why it does it either - typical computer - it seems to just suit itself.

AgedCrone profile image
AgedCrone in reply to Fruitandnutcase

I have no idea how computer systems work…….& I don,t want to know…but why didn,’t NRAS or HU mention this was happening (or did I miss it?) & save a lot of us futzing around trying to reply? Come to think of it…Google & the dreaded FB seem to be taking over a lot of the sites I use…guess I’ll have to find another way to pass the time?

cyberbarn profile image
cyberbarn

I have never used the app, I access the site via the browser on my computer at

healthlocked.com

AlexAileen profile image
AlexAileen

yes, all the time, drives me crazy :(

Stills profile image
Stills

I have only ever accessed the site via google and haven’t experienced any backlash.

AgedCrone profile image
AgedCrone in reply to Stills

I guess I’m stuck in my ways 😂 & don’t like change!

Stills profile image
Stills in reply to AgedCrone

Aren’t we all to some degree, don’t leave though, we’ll miss your advice and pithy comment 😃

Gymcactus profile image
Gymcactus

Yes please stay, I only have ever accessed via Google, you give such wise feedback.

AgedCrone profile image
AgedCrone in reply to Gymcactus

If only I took my own advice….I might fare a bit better 🤗?

medway-lady profile image
medway-lady

I have the teckky son to help via his remote access. Trouble is his paid in cake and sausage rolls. I think you’re right Google is taking over the world. How are you after the storm? We’ve lost a furniture cover but luckily nothing else. We’ve got someone else’s cushion. But best of all, all the dead leaves are down but trees are ok. Nearby village has no power but it’s nowhere near as bad as 87 was it ?Michael Fish and no hurricane forecast and woke up to no fence, shed roof and tree down. My husband has just said an apple tree has a crack across its trunk, so might need taking down. Oh well such is life and it’s an excuse to replace.

AgedCrone profile image
AgedCrone in reply to medway-lady

I have a few elderly Techies here …who think they know what’s what..…but from past experience ….I find it less stressful to let my iPad sort itself.

I put it back to factory setting & ignore it for a while.

Thankfully no damage here, a lot of leaves on my deck but my next door neighbour’s furniture is all over the place, but it doesn’t look damaged.

This morning , we have brilliant sunshine lllyou would never know the sort of night it has been, although thankfully I slept through most of it!

medway-lady profile image
medway-lady in reply to AgedCrone

I’m glad you’re ok, and can sort the issues out. Apple geeks are always helpful I find the computer easy but the iPhone is difficult and my son keeps telling me not to overthink it. lol x

AgedCrone profile image
AgedCrone in reply to medway-lady

I lurve my iPad..but my iPhone is as much use as a chocolate tea-pot.In fact I tell everyone I don’t have a mobile as I can never find texts on it …..& they don’t appear on my iPad….I’m sure there is an answer somewhere..but life’s too short to bother!

medway-lady profile image
medway-lady in reply to AgedCrone

I think that the phone is more intelligent than me. lol Xx

AgedCrone profile image
AgedCrone in reply to medway-lady

No! Don’t let technology intimidate you! Ignore it!

My girlfriend’s son has just bought her an “idiot’s phone for geriatrics “ and she says so far it’s amazing. Once he has broken it in& still loves it…l will get the name of it & I will buy it!

KittyJ profile image
KittyJ in reply to AgedCrone

I was going to answer this but I won’t 😂🤣

barbieg profile image
barbieg in reply to AgedCrone

If you get so,done to click on share (I think) with IPad then everything that you use like texts and email will be on your iPhone.

AgedCrone profile image
AgedCrone in reply to barbieg

Thank you for the information but my iPhone lives in a drawer with a dead battery ….so It won’t receive anything I’m afraid.

Amazingly I seem to be able to get through life with a landline & my trusty iPad!

barbieg profile image
barbieg in reply to AgedCrone

Just noticed my reply didn’t make sense. I must remember to check before I press send. I meant to say if you get the daily emails from here, I just click on the title of the first one and it takes me straight to it. I’ve never had to sign in.

Helen-NRAS profile image
Helen-NRASModerator

Good morning. I have been looking for an answer to your question. If you try this

Click on Menu button

Then Get Help using this site

and hopefully you will see some answers in the box that appears

I cannot seem to put a link in the chat but I hope that helps.

Many thanks

AgedCrone profile image
AgedCrone in reply to Helen-NRAS

But who can tell us why it is happening?

HU are usually very helpful with technical problems..but despite trying to contact them they are ominously silent!

How much longer do we wait?

sunnyweek profile image
sunnyweek

Happened to me this morning, didn't know I'd logged out! I'm on Chrome so just typed there, pressed enter, and HU feed came up, no idea how though, so no help to you.

AgedCrone profile image
AgedCrone in reply to sunnyweek

Actually…that worked!

Thank you!

sunnyweek profile image
sunnyweek in reply to AgedCrone

Good, glad it helped.

Mostmoses profile image
Mostmoses

My password works only on my phone but not laptop. It’s annoying.

AgedCrone profile image
AgedCrone in reply to Mostmoses

If they are both Apple you can fixed that ….By going in to settings…& putting in the same PW for your laptop!

Fruitandnutcase profile image
Fruitandnutcase

I never ever log out - I just type Healthunlocked inti the bar at the top and after two letters Healthunlocked pops up and normally I’m in - unless I have somehow or another mysteriously logged off! In which case I log in again using my username - at which point a password pops into the ‘password’ space and I’m in again. It’s not a new thing for me, it has happened on and off since I started using HU. No idea why it does it though.

AgedCrone profile image
AgedCrone

Yes….it happened the odd time…not every time like now!

it’s very odd there’s no contribution from HU though isn’t it?

They are usually very quick on problems like this

MadBunny profile image
MadBunny

I haven't been able to get into it for the last couple of hours. I have it in Chrome on my homescreen - I always stay logged in - but it wouldn't load. All my other Chrome sites were OK.

KittyJ profile image
KittyJ in reply to MadBunny

Aged Crone broke it 🤣🤣

MadBunny profile image
MadBunny in reply to KittyJ

🤣🤣🤣 I'm sure I contributed , too

AgedCrone profile image
AgedCrone in reply to MadBunny

I can get in my opening google…click communities…a VERY long list comes up…then click NRAS,

Worked for me!

MadBunny profile image
MadBunny in reply to AgedCrone

I kept clicking on my opening Google but it just wouldn't open. Back OK now though.

AgedCrone profile image
AgedCrone in reply to MadBunny

Just got this from HU in case any one needs it..l.l

“We are sorry you are having issues with your account.

To reset your password, you will need to use the following link: healthunlocked.com/reset

If you are still having issues, please do get back in touch.

All the best,”

AgedCrone profile image
AgedCrone in reply to AgedCrone

MORE FROM HU…ANYONE STILL LOCKED OUT SEE HELPLINE BELOW

Thank you for reaching out to us again.

We are speaking with our tech team, who are looking into what could be causing this issue for some people.

If you have any further information that you think would be helpful, then please do let us know.

PS. Thank you in advance for your patience,

Saskia

HealthUnlocked Team

support.healthunlocked.com/

“Be kind, for everyone you meet is fighting a hard battle” - Ian Maclaren

AgedCrone profile image
AgedCrone in reply to KittyJ

Who told you that? I only asked that nice young man to wreck your connection!😇

KittyJ profile image
KittyJ in reply to AgedCrone

😜

barbieg profile image
barbieg

I must be lucky as I get the daily email and just click on the title of the first post and it takes me straight to that post and all the rest. I’ve never had to log in. I hope I haven’t jinxed it.

AgedCrone profile image
AgedCrone in reply to barbieg

Until the last few days that is what everyone did…but as you have seen,recently even the the highly technicallyn enabled have been subjected to difficulties.

Anyone still having problems should contact HU’s support line.I don’t think NRAS have any more immediate solution.

barbieg profile image
barbieg

oh, sorry, I didn’t realise that. I must be a lucky one then as I’m not experiencing any problems SO FAR.

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