Poor tech help to new member from Admin. - My MSAA Community

My MSAA Community

9,405 members21,193 posts

Poor tech help to new member from Admin.

6 Replies

Admin is no help to a new member still learning program. I was replying to, Pain, and almost done. The screen disappeared. Where is my incomplete reply? Admin was useless. I am going to get off this email now. Waisting time.

6 Replies
Jesmcd2 profile image
Jesmcd2CommunityAmbassador

I'm very sorry to hear that. Unfortunately the screen does disappear at times. Your reply that you had, has disappeared and you would have to redo it.

🤗💕

J🌠

greaterexp profile image
greaterexp

I have had the same thing happen to me a few times, and can't tell you what may have happened. I just try again. I get so much encouragement and so many great ideas from this forum, and I hope you will try again, too.

falalalala profile image
falalalala in reply togreaterexp

All this time I thought it was me hitting the back button on my mouse...

(I am pretty sure it still is but it's nice to have other blaming options) :)

bxrmom profile image
bxrmom

Hidden I'm sorry you are having a hard time with the screen disappearing and were unable to get answers/help with the issue. Sometimes with technology, things happen that are unexplainable and you have to try again. If I am replying from my phone sometimes I have that happen to me and have to start over. Hope you will try again.

Jessie

goatgal profile image
goatgal

Perhaps this is related to incompatability issues between platforms. I've never had this happen on my laptop. Though I can read posts on my phone, I have never tried to respond to or go to the HU site from there. Things often disappear on my phone, but it's my fingers hitting the keyboard or the screen in the wrong spot coupled with my tech ineptitude.

johnMSAA profile image
johnMSAAPartner

Sorry you were having tech issues with HealthUnlocked's platform. When you say Admin support, were you able to contact support@healthunlocked.com ? Whenever there is a tech issue, that is usually the best place to start.

Hope this helps and we hope to hear from you again!

- John, MSAA

Not what you're looking for?

You may also like...

Tech help

Hi. When trying to reply to posts here, it tells me I need to ‘ follow first” which I do, but then...
Disneycde profile image

New member

Hi, my name is Christina. I just joined healthunlocked. I have primary progressive MS. I was...

New member

Hello all, I honestly don’t know if I have MS or it is just severe stress/anxiety depression. For...
Jimmyspadge profile image

New member

Hi everyone how are you? I'm new i asked Google a symptom and it brought me to you, I've never...

New member

I am new to this site. I was diagnosed at 16 with RRMS at 16 and now age 50. I have had quite a few...
Maroonout profile image

Moderation team

See all
johnMSAA profile image
johnMSAAPartner

Content on HealthUnlocked does not replace the relationship between you and doctors or other healthcare professionals nor the advice you receive from them.

Never delay seeking advice or dialling emergency services because of something that you have read on HealthUnlocked.