Video call hospital

[Rgsable]

Does anyone know what's the app for video call in icu uk? The nurse told me but I did not understand properly. I think she said bluevue or bluevoo?

[Dolphin011]

Hey, we used Aetonix A Touch Away. We did however get an email invitation from the hospital to join on behalf of our dad.

Although now, we are able to WhatsApp call xx

Maybe different hospitals use different apps so might be worth calling ICU reception or the ICU nurses station

[Rgsable in reply to Dolphin011]

Thank you x

[Sepsur]

The only one I know is life-lines (?) same as dolphin - aTouchAway aetonix

[Rgsable in reply to Sepsur]

Thank you x

[Mccarthy0702]

In the U.K. hospital by dad is they are using the zoom video call app x

[Rgsable in reply to Mccarthy0702]

Thank you

[Caveman1010]

Why is this UK Hospital using Zoom. It is banned for use in the NHS.

[Mccarthy0702 in reply to Caveman1010]

No idea that zoom was banned . That is definitely the app we are using . Can I ask why it’s banned ,

[Ferham in reply to Mccarthy0702]

We have been using Zoom, I'm in the West Midlands .

[Mccarthy0702 in reply to Ferham]

Am in the north west I know of two hospitals using that app in the area can’t think why it would be banned ? X

[Caveman1010 in reply to Mccarthy0702]

I'm also in the North West. I live in Barrow-in-Furness and our Hospital (FGH) is part of the University Hospitals of Morecambe Bay NHS Foundation Trust (MBHT/UHMB)

[Caveman1010 in reply to Caveman1010]

Due to security breaches, NHS bans staff from using Zoom over privacy concerns.

This directive is in line with the recently published guidance from the Information Commissioner’s office and NHSX, which is the latest body to warn against the use of Zoom.

The NHS, which has over 12,000 employees across the UK, has instead suggested staff members use Zoom alternatives such as Bluejeans and Microsoft Teams.

Further information can be found by looking at websites: NHS England/Improvements, NHS Digital, NHSx, National Cyber Security Centre, or doing Google searches for: "NHS bans use of Zoom", "NHSX Zoom" etc.

[Rgsable in reply to Caveman1010]

Yes that's what the nurse told me. They are using bluejeans. Thank you so much

[Sylvee1]

Our ICU used Google Duo

[Bella_ella]

The ITU unit my dad is in has been using facetime and Microsoft teams! It seems to differ between hospitals

[Bexx029]

A touch away by Aetonix here in north east James cook hospital.

[Sepsur in reply to Bexx029]

aTouchAway is one we use for contact in Chester - but I know hospitals in Lancs are using Zoom