I am after some advice. Yesterday my PIP benefit was due it's paid monthly when I checked my bank account it had not been paid in. Now with the memory loss I have and bouts of confusion I double checked that I had the dates right. I was convinced that it was due as my bank balance was £6!! So I phoned the PIP helpline and the chap I spoke to was very helpful.
He was confused about it as I was, he said for some reason the payment had not been authorised. So I said will I get paid as I have some direct debits due and also my rent is due next Tuesday. The advisor said it will take up to 5 working days to reach my account. I explained my situation and i am going to be hit with bank charges. He told me to phone the bank and explain my situation to them.
Bottom line is I should not be having to phone my bank and why if my benefit wasn't paid and I inform them why does it take a week to pay me? Now i am sure if I owed the DWP money and told them it would take a week to pay them would they be sympathetic to my situation. I very much doubt it. Has anybody out there had any similar experience to mine, and if so what was the outcome. So now with all my health problems I have another problem to contend with