Issues with the new community design


We are aware that a number of members have been encountering issues with the new design of our community. HealthUnlocked, the company that operates this website, is working hard to fix the various issues that users are experiencing, and rely on your feedback to make this happen.

If you have any comments, suggestions or problems to report, you can click the small 'light bulb' symbol in the bottom right-hand corner of the screen. This includes a 'Send us a message' link to allow you to contact HealthUnlocked directly.

Alternatively, you can click the 'Help' button at the top of the page and you'll see an option to email the company.

These two options will work better for individual issues, however to make things easier do feel free to post your general comments below. We will ensure these are passed on to the team at HealthUnlocked for consideration.

Thank you to everyone for your patience at this time, and apologies for any inconvenience. We hope the new website will be a better experience for everyone once it is all completed.

Best wishes,



5 Replies

  • Don't know if it's just my iPad, but I can't swipe to enlarge text on this new site! I used b able to do so on the old layout. & I can't find a way to enlarge the text size. :( help pls

  • Hi cumfevan,

    Sorry to hear you are having this problem. I think this one may be best reported directly through an email to HealthUnlocked. Please click here to access the email form:

    They can hopefully help to work through this issue.

    Best wishes,


  • I still think it was much better the previous design.

  • Hi Headway, the new design looks good, but I have to confesss it totally confuses me now when I try and follow anything because it is different - I am having the same problem with my ex-pat website forum, that has also just re-vamped - in fact there are just so many changes this year to even Google Chrome and my email account - I start to wonder is it me or are others being confused by all the changes in everything going on everywhere?

  • hello its me im lost here to i used to post and read a lot of help bits now this ive not been on here for the reasons its not good mixed up with it like to think you get this not spoke in bit van x

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