FAQ - I'm experiencing technical difficulties, can you please help?

[Mdaisy]

Hello FMAUK members

As a UK charity we provide members living with Fibromyalgia with this community via the company HealthUnlocked (HU), therefore HU provide any technical help to you should you experience any issues.

HealthUnlocked (HU) have a 'Help' section that can be found on the White Bar to the right of the Bell symbol If you click this symbol you will find many information posts about technical issues within the HU help centre which may help.

Here is a direct link; support.healthunlocked.com/

If you are still experiencing problems please contact the HealthUnlocked team who will be able to help you. Here are the details;

[e-mail] OR use their 'Email Us' contact page, link below;

support.healthunlocked.com/...

How HealthUnlocked deal with technical issues?

support.healthunlocked.com/...

Trouble logging in ?

Please see this link below which has helpful information which may help;

support.healthunlocked.com/...

If not you can contact HealthUnlocked as previously mentioned by emailing;

[e-mail] OR use their 'Email Us' contact page, link below;

support.healthunlocked.com/...

If you need any further assistance, please using the private message facility to contact an Admin within the FMA UK community. Please see links below on how to do this;

How to find the Admin for each community

support.healthunlocked.com/...

How to use the Private Message Facility

support.healthunlocked.com/...

Hope this helps

Emma

fmauk.org

Please Note This post may be shared on Twitter and/or Facebook as an information post within the community so replying option is switched off on all FAQ's

Updated: 25th August 2017