App crashed on me😫

[Wibbly_wobbly]

Hi all im a newbie Just started the c25k today. I was doing really well (for a none runner) sarah told me i had 2 more runs left. I was fast walking when realised i'd listed to too many songs looked at my phone and the app had crashed. But now doesnt show what ive done. I can only restart run 1 all over again. Gutted 😫

[ktsok Graduate]

No need, just open the app, press start run and fast forward ⏩ a few clicks until the end, job done 🙂

[Wibbly_wobbly]

Fab thank u xx

[IannodaTruffe Mentor]

Welcome to the forum and well done on getting started.

This guide to the plan is essential reading healthunlocked.com/couchto5...

Enjoy your journey.

[ButtercupKid Graduate]

You know you did it, so no need to repeat anyway. All the best with the next one x

[Zara9698 Graduate]

This happened to me too. So frustrating. I found a fix online that seems to work for my Huawei phone. In settings go to apps, find c25k, then under permissions looked for power settings and set to manual instead of automatic.

[Emm8 Graduate in reply to Zara9698]

Thank you for this, going to try it. I thought it was crashing because I had too many apps running.

[Jell6 Graduate in reply to Emm8]

It used to happen to me until I read the app properly.

Start your music before you tap GO on your app.

I was setting the run and then my music, I don't know why it makes any difference, but it fixed my problem. 🤩

[Windhover]

Hello.. I had this problem too. It was really annoying. I found in the forum that if you download the runs as podcasts then there's not a problem. it does mean that you can't listen to your own music unfortunately but to be honest it doesn't really matter and it's just much less stressful than getting cross when it does drop out 😊

[Linhert]

Gosh how awful. Good and bad days I think. What is c 25 k pls

[Wibbly_wobbly in reply to Linhert]

Couche to 5k. The NHS get you running app

[Linhert in reply to Wibbly_wobbly]

Thank you. I was reading ‘2’ as 2 instead of ‘to’. Doing my run tomorrow and hope it doesn’t ice up. So scared of falling.

[PrincessKj7]

Oh bless you but well done

[Westierunner Graduate]

Happened to me many times - especially on the longer runs. I think it stopped whenever a message or something came through. With the longer runs I made sure I knew what time I started to run, so I could work out when to stop! But that's less helpful with the earlier runs, when you really need the timings.

It's frustrating - but don't give up! And have a try with podcasts - good luck!