Notifications broken - Here's a work around to... - CLL Support

CLL Support

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Notifications broken - Here's a work around to the '404 page not found' or Oops. Looks like that page no longer exists! errors

AussieNeil profile image
AussieNeilAdministrator
4 Replies

Notifications about replies from the bell icon in the green menu and email notifications of replies are currently broken, so you'll see '404 page not found' errors if you click on a link in an email or from the Notifications menu. I've reported the bug directly to HU (the Help email system is also broken!) so I expect this problem will be given urgent attention Wednesday morning UK time.

Meanwhile, please use Newsfeed to get to any replies. Newsfeed entries can be one of two types. When a new post/question is submitted, there's just one entry containing a link to the new post. Whenever someone replies to a post, there is a two part entry in Newsfeed. The first part of the entry takes you to the parent post/question and the second part should take you directly to the reply. For the moment, either will take you to the parent post, so you'll need to page down to find the reply you are interested in reading. (I've also reported this bug).

If you are comfortable editing the link address in your browser, you can just delete the end bit of the broken link e.g. '/responses/131379619'. That will take you to the parent post.

Thanks for your patience.

Neil

Photo: Antlion about to dig into some sand to create a sand pit trap.

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AussieNeil profile image
AussieNeil
Administrator
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4 Replies
PaulaS profile image
PaulaSVolunteer

Neil, you seem to have posted this twice - though in the first post, only part of your message comes through...

Paula

P.S. I like the ant lion... There are some weird and wonderful bugs in this world...

PaulaS profile image
PaulaSVolunteer

When I go to "All Posts" then this post only appears once. But in Newsfeed, it's there twice... Or is this just my computer playing up?

AussieNeil profile image
AussieNeilAdministrator in reply to PaulaS

I've reported this to HU Support too, thanks Paula. The post should only appear once.

Neil

AussieNeil profile image
AussieNeilAdministrator

HU have now fixed the bug and notifications from emails and the bell icon now work OK for me. Is anyone still having problems?

I'd also appreciate replies if anyone is observing problems with News feed.

Thanks!

Neil

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