Help needed with editing my profile - Weight Loss Support

Weight Loss Support

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Help needed with editing my profile

Decaff profile image
Decaff1 stone
8 Replies

Hi there, It's probably me being a technophobe but I have tried twice now to write something on my profile but it doesn't save. I write, then scroll done leaving all of the other bits unfilled and at the bottom it says "save." Can someone please let me know what I am doing wrong? Thank you :)

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Decaff profile image
Decaff
1 stone
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8 Replies
moreless profile image
morelessAdministrator7 stone

I'm no great shakes at the technical stuff, Nessie, but you should be able to update your profile, by clicking on your name at the top of the page, click on profile, click on edit profile, click on save changes.

These instructions are for use with a laptop, as I have no idea how to do it with any other device.

If you're still unsuccessful, I suggest you click on the help button and report the fault to the technical department.

Good luck! :)

Decaff profile image
Decaff1 stone in reply to moreless

Thank you moreless. I will try again :)

moreless profile image
morelessAdministrator7 stone in reply to Decaff

I'll keep everything crossed for you, Nessie, even my eyes! :o ;)

Decaff profile image
Decaff1 stone

Please don't do that moreless, they will stay like it ;)

I tried again and then ended up sending a message via the help button so I will wait and see, thanks for your help though :)

moreless profile image
morelessAdministrator7 stone in reply to Decaff

LOL!! :D

Let's hope it's something simple to fix! :)

I got same problem, even tho i think i have filled it all it says i only have 38% done.

Decaff profile image
Decaff1 stone in reply to

I did what moreless suggested, went to the help button. Maybe you should try that .

in reply to Decaff

I think I will, thank you.

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