Liquid levothyroxine (Mercury) discontinued? - Thyroid UK

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Liquid levothyroxine (Mercury) discontinued?

Benjipuss profile image
15 Replies

Thank you to the group for interesting articles and information. I am looking for help please. I was diagnosed December 2024 and was initially given Teva. Had awful symptoms. After a few months I was randomly given Mercury brand and most of the awful symptoms went away only to return when I was given the Teva the following month. Since then I have Mercury on my prescription. Today, my local chemist say they can no longer provide it as they don’t get paid the full amount . I then tried Tesco who said their supplier didn’t supply this brand. I have tried a different chemist and they have told me the warehouse (Alliance?) they contacted have said it has been discontinued ! Has anyone any information on this please? I am nervous about trying a different brand after my awful experience with Teva and is there any way I can check to see that it has been discontinued. I’m a little confused as I am getting different answers from all three chemists. I have never had such difficulty trying to source a medication . It is rubbish enough being diagnosed with this condition and the issues it throws up without having problems with trying to source essential medication !! All comments gratefully received 😊

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helvella profile image
helvellaAdministrator

My UK medicines has all approved UK products in it. For each one, there is a link to the dm+d database - which gives information such as prices and codes. When a medicine is discontinued, it will be shown there. However, I cannot be sure how long it takes between a formal discontinuation and that discontinuation being documented here.

It is always possible that Advanz are only supplying the products packaged and branded Eltroxin. Or only as Mercury Pharma levothyroxine! Or there are supply issues with one or the other. (The tablets are identical whichever packaging.)

I suggest you contact Advanz Pharma - at one point they communicated quite well but they did go downhill in that regard.

Of course, it might no longer be carried by Alliance or another distributor.

helvella - Thyroid Hormone Medicines - UK

The UK document contains up-to-date versions of the Summary Matrixes for levothyroxine tablets, oral solutions and liothyronine available in the UK. Includes injectables and descriptions of tablet markings which allow identification. Latest updates include all declared ingredients for all UK-licensed products and links to Patient Information Leaflets, Dictionary of Medicines and Devices (dm+d), British National Formulary, NHS Drug Tariff, etc. PLUS how to write prescriptions in Appendix F.

Now also includes latest pricing information from dm+d..

Also includes links for anti-thyroid medicines (but not product details).

Direct link to PDF:

📄 dropbox.com/s/bo2jzxucgp9hl...

Blog last updated 28/12/2024 - documents are regularly updated

Benjipuss profile image
Benjipuss in reply tohelvella

Thank you. I am on liquid levo. Are Advanz the Mercury supplier? When googled Concordia came up!

helvella profile image
helvellaAdministrator in reply toBenjipuss

Concordia are long gone - the owner of Mercury Pharma is Advanz Pharma.

What I said about the dm+d is just the same whether discussing the oral solution or oral tablets. Except that they no longer supply it under the Eltroxin name.

advanzpharma.com/

Benjipuss profile image
Benjipuss in reply tohelvella

What is dm+d please? Any thoughts on natural desiccated thyroid extract ?

Benjipuss profile image
Benjipuss in reply tohelvella

The download doesn’t work for me !

helvella profile image
helvellaAdministrator in reply toBenjipuss

What happens when you try to download the PDF?

Benjipuss profile image
Benjipuss in reply tohelvella

Nothing!

helvella profile image
helvellaAdministrator in reply toBenjipuss

It is probably getting downloaded to your device but failing to open.

What sort of device are you using? Do you know how to look for files on the device? Have you got anything that can open PDF files installed?

Benjipuss profile image
Benjipuss in reply tohelvella

Mmmm…I was a programmer analyst in my misspent youth but now , apart from finding things accidentally, rely on occasional support from younger family members! I use an iPad, do have a pc. Also enjoying mulled wine that escaped Christmas to self medicate my frustrating search for elusive thyroxine brand

helvella profile image
helvellaAdministrator in reply toBenjipuss

:-)

There should be an app called "Files".

Click on that and then On My iPhone (or whatever it is called on an iPad). See if you can find a folder called Downloads. Should be in there.

(Too many "shoulds".)

Benjipuss profile image
Benjipuss in reply tohelvella

I’m still not able to access but thanks for your help

SlowDragon profile image
SlowDragonAdministrator

Mercury Pharma customer care phone number 

healthunlocked.com/thyroidu...

Advanz customer care. (02085889273).

Others who take liquid levo may be able to offer advice

Eg McPammy

Benjipuss profile image
Benjipuss in reply toSlowDragon

Thank you! I have messaged but a number may produce a quicker result

SlowDragon profile image
SlowDragonAdministrator

I have edited your post headline to make it clear you currently take LIQUID levothyroxine

Benjipuss profile image
Benjipuss in reply toSlowDragon

thank you, my mistake !

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