Just want to get my facts straight before I complain.
I had access to all my records visible on Patient Access and the NHS app last year.
At some time this year everything prior to September ‘23 disappeared from these apps. This is not confined to my records - hubbies and other friends have gone too.
I wrote a letter to the practise manager asking for information and requesting reinstatement, and handed it in to reception.
This was ignored, so a couple of weeks later I sent an email also to PM. This was acknowledged by someone who said it had been forwarded to the PM.
That was on March 20th. There has been no response 🙁
So am I now within my rights to ask for a full print out of my records?
I don’t really want to do this, but I no longer have access to 25 years of thyroid results, or more worryingly my notes from last year’s cancer diagnosis and surgery.
Any other suggestions appreciated.
I don’t want to rock the boat too much as there are some good doctors and wonderful nurses there.