I requested hard copies of a number of recent blood tests from the GP surgery and have received the following message this morning.
Please find the enclosed results as requested. This can be accessed via the link sent to your email. To reduce our impact on the environment, we no longer provide paper copies. We will provide disclosure via a secure encrypted link which will be sent to you by text and/or email. From the link you will be able to view, download and/or print a copy of the data. If you require a physical copy and do not have access to a printer; printing facilities are usually available at your nearest Library.
Is this right? Can I insist on printed copies?
TIA