Update re my appointment -

[SamB22]

hi all

Wow - just what I expected. Called the secretary this morning about my appointment, last time I called was 30 June (still no app) - did speak to consultant who said a follow up app week after he back ( away for 2 weeks) for blood results. So, as I had received no correspondence today was the day I decided to call as outpatients apps are a Monday - so it should have been in for 18 July.

She said there was nothing on the system. I informed of the information above. She said central appointments deal with this, yet in past said she does review apps - which I said to her - which she denied. Central appointments said secretary does this

I was told they are short staffed, also.

She said she would message the consultant - I asked if I would get an app today - she said I should

I don’t have much hope

Anyway I have emailed the lady from PALS who dealt with another patients results on my record as I think this needs sorting properly.

I hate doing things like this - as I know how overstretched the nhs are and how hard they work - but what else can I do ? I can’t keep going on like this about appointments it’s additional stress and having to deal with this seemingly incompetent secretary

X

[Yeswithasmile]

What a palaver. Unfortunately it’s something you do hear. It strikes me that the admin is the nhs main problem.

My other half doesn’t get told of appt and then they ring and ask where he is 🤷‍♀️ It’s sooo frustrating.

All I would say is you are your only advocate. If you don’t chase who will? Unfortunately in my experience the nhs is a first class emergency service but it’s a fight to get real healthcare for anything that is related to QoL.

Sorry your having such a time of it but keep on keeping on!! Best of luck.