HU App: Just in case people were not aware, the... - Thyroid UK

Thyroid UK

139,910 members164,444 posts

HU App

lynmynott profile image
lynmynottPartnerThyroid UK
1 Reply

Just in case people were not aware, the HU app is no longer available:

I am reaching out to you as we wanted to let you know that from THIS Friday (24/09/2021), the app will no longer be available. Instead, we will focus solely on an enhanced web experience.

As it stands, the app has been falling back compared to the website, with many missing and underperforming features (e.g. bugs).

We want all our members to have the FULL HealthUnlocked experience! Below you will find some tips for this transition that you can share with your community:

Tips for this transition

For quick access, save our website on your iPhone home screen (it will look like an app icon): support.healthunlocked.com/...

To avoid having to login in every visit, make sure your browser settings allow for login information to be saved: support.healthunlocked.com/...

To replace the push notifications from the iOS app, please review your email notification preferences: support.healthunlocked.com/...

What will you gain?

•More features

As our app has many missing features, you will have access to more advanced features.

•Quicker access to new features

By focusing on an enhanced web experience, we will be able to deliver improvements to the site more rapidly.

•Better mobile experience

Our website is more mobile-friendly allowing our members more flexibility in how they perform tasks and navigate.

•Broader accessibility

It is instantly accessible via a browser across a range of devices and browsers.

Will HealthUnlocked never have an app again?

It does not mean we will never again have a native app (iOS or Android). That continues to be a possibility for the future.

If you have any further questions or need more help with the transition to the website, please do get back to me.

Thank you for being a valued part of the HealthUnlocked platform.

All the best,

Saskia Church

Communities Partnerships Manager

Written by
lynmynott profile image
lynmynott
Partner
To view profiles and participate in discussions please or .
1 Reply
helvella profile image
helvellaAdministratorThyroid UK

As this post has no replies, it appears in the list of unanswered posts/questions.

In order to prevent it appearing there forever, I am making this reply.

Not what you're looking for?

You may also like...

The difference between GP operating systems and Apps

A quick update on technical aspects. I have had lots of queries about connecting to online records...

Being logged out...

As some of you are experiencing issues with being constantly logged out I emailed HU and have had...

Today's Rabbit Hole has ended in ThyForlife - a new(ish) thyroid health tracking app

I was looking into apps and bluetooth enabled digital thermometers on another post. As I went...

NHS Wales app

Was wandering around looking for various bits of information, as you do, and happened to see the...

Help navigating the new system

Some help navigating the new platform Here's some information that will help you familiarise...