Problems with Wockhardt supply?

[MiniMum97]

I can’t find them (25mcg) for love nor money? I do sometimes have to ring around for them but it’s been two months now and no joy.

Anyone having similar difficulties and any idea where I can source?

[helvella Administrator Thyroid UK]

When someone reports that a particular medicine cannot be obtained by their pharmacy, I always suggest contacting the pharmaceutical company/manufacturer directly.

We have had many occasions when the information given by the pharmacy to the member has not been accurate.

Examples with good outcomes have included:

• There were issues, but they are now, or will very shortly be, resolved;

• There is no issue and it is not clear why the pharmacy said there was;

• The product has a new branding - and is now only available under the new name.

And examples with bad outcomes:

• The product is no longer available;

• There is an issue that will not be resolved in the time required;

• The product has been recalled.

Quite often, members have found that the pharmaceutical company/manufacturer can and will advise how a pharmacy can obtain stock. At the worst, you can find out from an authoritative source that there really is an issue that will not be resolved. With pharmacies, you will almost always have at least one extra company - the distributor - between the pharmaceutical company/manufacturer and the pharmacy, allowing confusion to enter.

Some pharmaceutical companies/manufacturers have been extremely helpful to members who have contacted them.

Contact details for most, possibly all, UK pharmaceutical companies/manufacturers can be found here:

medicines.org.uk/emc/browse...

[MiniMum97 in reply to helvella]

That’s fantastic. Thank you. 😊

[Andie222]

Hello. I picked up some yesterday from a pharmacy in Bristol. It's called Buxton and Grant. I've no idea where you live but thought I'd mention it as they were very helpful to me and might even do mail order. Good luck with your search.

[helvella Administrator Thyroid UK in reply to Andie222]

In case it becomes a trawl through accessible pharmacies for anyone, the following might be of some use:

Finding Local Pharmacies

Members often need to locate pharmacies in their locality. Each of the four nations has its own way of looking up pharmacies.

ENGLAND

Find a pharmacy

Information:

Do not go to a pharmacy if you have symptoms of coronavirus (a high temperature, a new, continuous cough or a loss or change to your sense of smell or taste).

Use the NHS 111 online coronavirus service to find out what to do

Enter a town, city or postcode in England

nhs.uk/service-search/find-...

NORTHERN IRELAND

Pharmacy opening hours

You can find details of pharmacies near you and their opening hours using the link below.

• Pharmacy locations and opening hours(external link opens in a new window / tab)

nidirect.gov.uk/articles/co...

SCOTLAND

NHS Pharmacy First Scotland

Overview

Pharmacy services during the coronavirus (COVID-19) pandemic

With current public health advice around coronavirus, some services may:

• not be available

• be operating different opening times

• be closed temporarily

We recommend that you contact the service prior to attending.

Find your nearest pharmacy

nhsinform.scot/care-support...

WALES

All Wales Information

The information held about pharmacies and their services is supplied to us by the All Wales Pharmacy Database. Should you have any comments or concerns about the information held please contact the pharmacy concerned.

Services near you

Please select

111.wales.nhs.uk/LocalServi...

[TVOReason]

I always get them through my chemist, Whitworths

[A2C3]

Hey! I get them I have the Lloyds Direct app and my doc sends the prescription via the app and I order my tablets through the app to be delivered to my home address. I got the GP to add to the prescription that I only tolerate Accord or Wockhardt and it seems to have worked via delivery as if I go to the pharmacy myself they try to give me 25mcg teva not Wockhardt!