I did my first home test this morning and posted the sample in the bag not realizing it should have been in the box and then the box in the bag. Rang Medichecks who said wait-and-see, and that they would send a replacement test, free if it doesn't arrive in one piece. I am tempted to hang around the pillar box later and see if I can talk the postman into finding the bag and fixing it.
Has anyone posted off their Medichecks sample o... - Thyroid UK
Has anyone posted off their Medichecks sample only in the bag, without the box?
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You are not alone!!
I put a sample ( no box) straight into the envelope, realised what I'd done, phoned Medichecks and was told the lab wouldn't accept it, but it would be OK if I cut the bag open, put sample correctly in the box and envelope sealed it and posted it. Much to my surprise the lab accepted the re-sealed envelope.Medichecks are very good at replacing kits...
Instead of the venous Advanced test I ordered, they sent me a fingerprick test (which is utterly useless to me) but I did have a previous test (yellow top) vial for an Ultravit test that was still in date so I used that. My daughter, who is a midwife, did the draw, completed all the paperwork for the advanced test and sent it off without the box too. I got an acknowledgment of receipt the next day and my results the day after that...