No pharmacy will issue me the prescribed thyroi... - Thyroid UK

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No pharmacy will issue me the prescribed thyroid medication (Aristo)

MonaLDN profile image
18 Replies

Hi,

I’m trying to find a pharmacy which can issue me the Aristo L-Thyroxine (I have a prescription). I live in London, but all pharmacies I asked said they can’t order it.

If you are on Aristo: Where did you get it from?! And isn’t it the pharmacies job to order the medication for me if they don’t have it and I have a specific prescription?

I am really desperate, this is the only brand which works for me :( Until now I got it from Germany, but obviously I can’t get there now, or in the near future

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MonaLDN
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18 Replies
Lalatoot profile image
Lalatoot

healthunlocked.com/thyroidu...

This person got Aristo from a UK pharmacy. Maybe PM her.

MonaLDN profile image
MonaLDN in reply to Lalatoot

Thanks, I did. I just don’t know what else to do.

Lalatoot profile image
Lalatoot in reply to MonaLDN

My Boots branch are very good at getting the lio that I like. Don't know if its just the local staff that are very good...I live in a small town at the back of beyond in Scotland.

Lalatoot profile image
Lalatoot in reply to MonaLDN

Have you e-mail the company in Germany to see if they can suggest anything..or phone them.

MonaLDN profile image
MonaLDN in reply to Lalatoot

I spoke to Aristo in Berlin today. Lovely people, went above and beyond, but were unable to give me an address or chain they deliver it to. They advised to contact an international pharmacy in London, which I did, bit didn’t get through to them today.

SlowDragon profile image
SlowDragonAdministrator in reply to MonaLDN

Try any tiny independent pharmacies you can find ...often a lot more willing to help

Hyburn profile image
Hyburn

Try Springfield Pharmacy in Richmond. They source my German T3 which I am prescribed on the NHS and post it to me once they receive my prescription.

Ellie-Louise profile image
Ellie-Louise

Aristo replied when I enquired for a friend. They told me that every pharmacy in Britain should be able to supply it and gave me instructions to pass to her pharmacy.

If you PM me your email address I will forward to you the email I received with full instructions for details of how any pharmacy can order Aristo from them.

MonaLDN profile image
MonaLDN in reply to Ellie-Louise

That would be absolutely amazing! PM‘d you x

Ellie-Louise profile image
Ellie-Louise in reply to MonaLDN

It was actually the managing director who wrote back to me.

Thanks for your address, sending now.

elsaldo profile image
elsaldo in reply to Ellie-Louise

Ellie-Louise could you perhaps give me this information too as in the last few weeks I too have been struggling to get Aristo ordered. Thanks x

Ellie-Louise profile image
Ellie-Louise in reply to elsaldo

I can forward you the email if you let me have your email address.

(Mine is an icloud addy so perfectly safe).

Cheekycharlie1981 profile image
Cheekycharlie1981 in reply to Ellie-Louise

Can you help me I’m in need of Aristo brand.

helvella profile image
helvellaAdministratorThyroid UK in reply to Cheekycharlie1981

I suggest you send Ellie-Louise a private message containing an email address and referencing this thread.

Jxkp profile image
Jxkp in reply to Ellie-Louise

Hi there! I would be grateful for any info you have about Aristo. I have had dreadful problems with Teva rubbish. I was diagnosed with Thyroid cancer some years ago and never had any problems with Levothyroxine until Teva came along. My local Pharmacy got me Aristo but with no guarantee they can get more.Sue

Mohammed94 profile image
Mohammed94

Hi I get my Aristo 100mcg from collins chemist in west London. I have to say I’ve tried every single brand and ARISTO hands down is the best for me

MonaLDN profile image
MonaLDN

Thanks @ all.

After experiencing another very disappointing and quite rude customer “service” of a big online pharmacy (they even called Aristo an “obscure pharma company” and pretty much blamed me for not being able to use the cheap sxxx they sell) who bluntly refused helping me, I finally found a pharmacy who was able to order my medication within a few hours, without any problems. Lovely pharmacist, who didn’t even needed the Aristo contact details one of you lovely people provided. I am happy to drive the 20 miles for this medication every few months.

I’m on Aristo now for almost a week, and already feel a difference. I am working nightshifts (for 20 years) and was barely able to make it through the night. This week was superrelaxing so far. I managed my 12 hr shifts without any problems, and I really hope this is my very happy end :)

Can any one help me find a supply of Aristo I’m in South Yorkshire and need it.

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