Admin please help: The daily emails from Thyriod... - Thyroid UK

Thyroid UK

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Admin please help

MKitty profile image
6 Replies

The daily emails from Thyriod Uk and PA have stopped.

The last ones I have received was on 5 April.

I have tried several times to fix this with no joy.

Can you help please, I am so missing them.

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MKitty profile image
MKitty
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6 Replies
nightingale-56 profile image
nightingale-56

I too am having trouble with my posts. I have tried a few times with HU but, having got it back once, it has now vanished again. I can access posts in a roundabout way, but this is time-consuming. I hope we get back to normal soon.

MKitty profile image
MKitty in reply tonightingale-56

This seems like a yearly occurance for me.

I am not aware that I have changed anything at my end.

I hope you get your access fixed.

Staffsgirl profile image
Staffsgirl in reply tonightingale-56

Same here...nothing at all for past couple of months.

SeasideSusie profile image
SeasideSusieRemembering

If you have checked your settings and ticked what emails you are happy to receive but are still not receiving them, then you will need to contact Support at HealthUnlocked, it's not something that the forum Admin can sort out for you I'm afraid.

Contact form for Support team here: support.healthunlocked.com/...

I haven't had any problems with receiving mine. When you contact Support, tell them what operating system and browser you are using, eg Windows 10 and Firefox, etc.

MKitty profile image
MKitty in reply toSeasideSusie

Thank you.

Staffsgirl profile image
Staffsgirl in reply toMKitty

Wondering if you’ve had any luck. I’ve contacted support and had no response. My settings are all as before, so the problem must be at HU.

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