Im feeling very angry, frustrated and let down today. Iv had an appointment with a hospital medical director and pals worker because i disagreed with the content of a letter from a consultant. Basically what ever is said in his professional opinion can not be changed or challenged.
Are we then to accept that when you have a hurried appointment and do not get the chance to fully explain all your symtoms that their word is final despite the patient having the fullest of information of their symptoms.
Pals are paid by the Trust in this instance and i do not accept that they are there to support the patient, but merely to move the complaint along to the dead end.
The medical directors parting words to me were just be youself when going to see a consultant, if only that was true....and possible.