At the moment I'm hitting a brick wall . Archie is now 8 weeks in hospital and still no care being picked up . We have had chc for 2 weeks previously had asc and again nobody ,he's getting very unsettled and he's looking at me for answers which normally I do sort out but this I'm not sure which way to go
The sister on ward is reporting it to matron and powers above her.
Has anybody had this experience or any advice which way to go would be appreciated
Sue x
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Suebatt
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Aww dear Sue! Poor Archie and poor you! I'd contact the chc and ask to speak to a manager and tell them it's a formal complaint!! In the meantime I'm sure dear Kevin will give you some great ideas and advice....this is a terrible situation for you both and I'm very sorry x
Yeah I have no doubt about that either Sue! My mum came out of hospital with a chest infection and I caught a stinking cold which I'm sure was from going there so much and then ended up with a chest infection myself! Germ ridden places really! X
I agree with Amanda, starting complaining to as high up a person as you can reach. Threaten to get the press involved, I'm sure one of the tabloids would love a story like this, in our political climate.
Sue contact your friend! This is a total disgrace. It happened when Garry was in hospital too. The Ward Manager told me he would sort it out with the CHC people as he had more influence! In our case it was CHC not willing to pay for the Nursing Home I had found. Two days before he died we were told he could go there but it was too late! I wish I had contact acted the press early on.
My friend is calling tomorrow and in the meantime I've spoke to social worker and she's sending an email to the people above chc and also told me to send she a letter of complaint regarding everything I'm not happy with
I won't let him go stay in a n/h because if he goes there he will have no chance then of coming home and he's content to be home .
His package is high and they have to be time critical for meds so I don't know if that's the problem
Glad you have contacted your friend. They are out of order keeping your husband in there for so long! I bet you there are carers out there but they will cost? However if his package is high that shouldn't be a problem?
Looking back Garry's wasn't high enough which is why they gave me a list of Nursing Homes only one of which was alright.
When I rang to see when they would assess him I was told the room I had seen had been promised to someone else over a week before. I don't believe that was true but there was nothing I could do.
They just wear you down until you can't fight anymore or at least not as much as you would normally. Don't let them do that to you and Archie.
Yeah he's had a high package since January.he has 4and half hrs throughout the day. Also 2 4 hr sits and a3 hr clean but it's because of the times of meds and feed but again shouldn't make any difference
Sorry to hear he has another infection. Is this because of the hospital environment?
I would ask to speak to the Modern Matron. I might be mentioning the infections and the fact that being in the hospital and not being discharged when well is increasing the risks.
However the key thing is that the hospital probably needs the bed. That Matron has pleanty of power to get the CHC mobilised to get 'her' bed back. Sorry to put it in such cynical terms. They are probably very caring, but they have limited resources and its that Matrons job to keep the traffic moving amongst other things.
When Ben broke his hip he was 13 weeks in hospital, almost half of that waiting for a care package. The matron was trying to get permission from us for him to go into a nursing home, there was a place already arranged for him but I adamantly said NO and was backed by the parkinsons nurse and Speach and Language Therapist, both knew him well and were horrified. The care package came quickly after that but not the free 6 weeks as matron said their was a waiting list for that. Ended up having to pay ourselves but it was worth it. Hope you soon get your situation sorted out, it's horrible being in limbo land and not knowing what's going on behind the scenes. Fingers crossed for you both.
It's a terrible state of affairs, can't make this work due to lack of carers. I think the government will have to start to subsides care agencies so that the can give a decent wage to the carers and make it a more attractive profession to be in. Good carers are essential to help the hospitals to allow patients to move safely back to their own homes, carers need to be given more status and a decent wage without impacting on folk who self fund. If only pigs could fly!
Hi Sue, are you in England and a county that provides CHC care in the home? Did you have a CHC package before? If your loved one I'd retirning home with the same package of care then they should be able to restart it with the agency. If there's any adjustments needed or increases etc then usually a social worker will need to be assigned to assess and implement a new package. If he qualifies for CHC then usually a discharge liaison nurse should be involved with sorting his care out.
My mum had 24/7 chc when we lived in Northamptonshire but I now live in Cardiff and work as a discharge support officer at the hospital. In Wales the most support you can get in the home for chc is 2.5 hours a day!! If any of this does or doesn't make sense let me know and if there's anything I can do to help! I was under the impression generally in England discharge Is much quicker and efficient !
Glad to hear you have full funding and a package at home, that's half the battle. But sorry to hear it's being a nightmare and taking so long! The s/w is supportive though and helping you? Working in a hospital with discharge it can be quite shocking to see how long some of these things take and how frustrating it is! Can they use a step down / respire care option as an intermediate? So at least he's not in hospital for so long? I know with PSP it can be very hard to find suitable care homes but if it's going to take a while a couple of weeks in a home might be preferable to hospital?
Really feel for you Sue and your loved one. Maybe check if you can get advocacy via PSPA/ age concern /carers charity too to help support you with everything.
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