12 hours urgent treatment centre = Orthostatic hy... - PMRGCAuk

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12 hours urgent treatment centre = Orthostatic hypotension,

Stills profile image
71 Replies

after two recent new episodes of crawling around the house on my hands and knees being unable to stand upright I decided to ring the surgery. No telephone appointment or f2f available so called 111 in desperation. They called back within 4 hours, took lots of detail and said they would report to my surgery that I needed to be seen that day and I should ring for appointment. Surgery says no appointments so I go back to 111 who can’t find any other options and make ‘appointment’ at urgent treatment centre At hospital at 6.30 that evening. By 9pm I wished I’d eaten before going but by 10 ish I was talking to a clinician and by 1030 bloods and ECG done. All I had to do now was wait to see a dr so I messaged hubby to get ready to collect me. By 12 midnight I sent him home again and said go to bed but he decided to clear out the garage ( yes I know a bit bonkers). At 5 am a senior dr started talking to me doing exam and tests as ECG and bloods clear ( please take out this cannula then as it hurts) 6 am they give diagnosis of Orthostatic hypertension and script with instructions to call GP. I go home to bed and inspect tidy garage and sleep until lunch time. I ring the surgery who say no appointments. EVER DECREASING CIRCLES.

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Stills
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71 Replies
PMRpro profile image
PMRproAmbassador

Your surgery needs a kick - there should be emergency appointments because the ED isn't there to manage this sort of thing, they have done the diagnosis, now you need the rest, The ED can't say "we're full, no room at the inn" - time your GP stepped up.

Stills profile image
Stills in reply toPMRpro

Exactly, I felt a fraud there. People were sleeping on floors and some clearly in agony although it was good to note they prioritised children at least.

Koalajane profile image
Koalajane

Your surgery is very poor.at ours we tend to get a telephone call back fairly quickly and then an appointment that morning

Stills profile image
Stills in reply toKoalajane

I’ve checked the surgery and it’s listed as in need of improvement but then again so is the hospital and it’s only about 10 years old

DorsetLady profile image
DorsetLadyPMRGCAuk volunteer in reply toStills

It’s not the building it’s the management within it… so sorry to hear about your recent experiences.

Stills profile image
Stills in reply toDorsetLady

Agree, and thank you for your support

DorsetLady profile image
DorsetLadyPMRGCAuk volunteer in reply toStills

Some GP surgeries are really not fit for purpose - it terrible in [allegedly] a first world country in the 21st century..

hope you soon feel better,.🌸

Stills profile image
Stills in reply toDorsetLady

DorsetLady and PMRpro, this morning I have painful stabbing on one side of my neck that is short lived but quite intense. Plus an on off net curtain like partial blurring of the eye on the same side. Last night random sharp pain in jaw bone on the same side too. I’ve had a blanket headache for about two weeks. Is this an Emergency, hypochondria, nothing to worry about, just part of everything else, or just mention to new GP at face to face appointment today at noon 🎉

DorsetLady profile image
DorsetLadyPMRGCAuk volunteer in reply toStills

Don’t like the sound of that…. Nor the headache for 2 weeks - was that mentioned or taken account of when you were at A&E?

As you have appointment at noon you could wait until then, but obviously if it gets any worse, another trip to A&E must be considered….

Maybe a call to nhs111 this morning before appointment explaining situation

Please keep us informed and fingers crossed…

Stills profile image
Stills in reply toDorsetLady

I told them about the headache, they did shine lights and ask me to read and then gave me two paracetamol 🤣As if they help!! ‘ Pharmacy only’ migraine med not worked as usual and I’ve had several days without to counteract build up and rebound type headache. Thanks for your reply, I’ll waiting for appointment unless worsens and report back later 😀

Broseley profile image
Broseley in reply toStills

I'm not an expert, but it sounds just like the symptoms I had when I was diagnosed with GCA; except I had jaw claudication too, you haven't mentioned that. But it might be worth flagging it up at your GP appointment. Do you have your blood test results from A&E? Take those with you too, as it's unlikely they will have been passed from there to the surgery (all my records were lost when I went last year). I would also recommend you get an emergency opthalmology appointment. Good luck!

Stills profile image
Stills in reply toBroseley

Thanks for your reply, I have seen nothing from the hospital on any of my tests, how on earth do I get those ?

DorsetLady profile image
DorsetLadyPMRGCAuk volunteer in reply toStills

That may be a bit difficult- most blood test results go back to doctor requesting them -so if requested by A&E or other departments they will be on your hospital record. Those requested by GP go back to GP… but may be accessible by hospital staff -doesn’t seem to work the other way though….🤦🏻‍♀️

Stills profile image
Stills in reply toDorsetLady

Completely farcical when each party then claims they need to see the other results or have to repeat the tests, what a waste of resources . I don’t know what they tested but they were all clear. I imagine they repeated what locums had already done three times with negative results each time, I don’t have the medical terms but know they tested for a cancer, celiac, hyperlori bacterium (?), iron, ESR. I guess they’ll do more bloods then. This really is a hopeless circle of misdirection and waste, like a maze, it’s depressing. I may just become a recluse and live in a tower like Rapunzel except my hair is thinning 😖

DorsetLady profile image
DorsetLadyPMRGCAuk volunteer in reply toStills

Once upon a time, I completed reams of questions etc when the intention was to integrate all medical records on to one system...but of course the it was all too difficult and the money ran out - sound familiar... another fairy tale.

As long as hair is still growing you may be able to "do" a Rapunzel.. just so long as a prince doesn't need to climb up your plait...🤦‍♀️

Broseley profile image
Broseley in reply toStills

In answer to your question, in my case, I rang the hospital. They were very helpful, but couldn't find anything. I insisted they put me through to the lab where the tests were done - they're not supposed to speak to patients - so I just asked if they had any results in my name/ NHS number. They said no, they had no record of me. If they had, I would've asked for the results to be sent to the GP. In future, I will ask for a print out of the results from the A&E doctor, or take a notebook and write them all down!

It's H pylori by the way.

I'm wondering if they tested your potassium? Low potassium can cause muscle pain and lack of mobility like you have had. But I think CRP and ESR would be useful in eliminating GCA. Even on 15mg pred, mine were still over 50, leading to the diagnosis of GCA.

ChrisinNam profile image
ChrisinNam in reply toDorsetLady

Having lived in so-called Third World countries for forty years, I find that I'm frequently disappointed in this "First World" country's standards.

DorsetLady profile image
DorsetLadyPMRGCAuk volunteer in reply toChrisinNam

Sure you are …

suzy1959 profile image
suzy1959

Awful!

Stills profile image
Stills in reply tosuzy1959

wouldn’t be so bad if I was actually better 😉

123-go profile image
123-go

Shocking! I assume it is the receptionist who is telling you there are no appointments??? I would ring again and ask to speak to the practice manager. If there’s a problem there you really need to take things further as the GP has a duty of care and should follow up on the hospital diagnosis. As a start, you might ask for a copy of the practice complaints procedure because you feel your needs are not being met.

Just suggestions.

Stills profile image
Stills in reply to123-go

Appreciated thank you

piglette profile image
piglette

Do you have e-consult at your surgery, as that by passes the receptionist? It works quite well with my surgery.

DorsetLady profile image
DorsetLadyPMRGCAuk volunteer in reply topiglette

Me too - find it works very well, but then don't actually need to see a GP!

Stills profile image
Stills in reply toDorsetLady

There are now two p/t drs in place of the locums I’ve spoken too since February when I started these new symptoms. They just need a surgery manager and then hopefully things will improve.

Stills profile image
Stills in reply topiglette

They still use quills and pigeon carriers

piglette profile image
piglette in reply toStills

From October 2021 the NHS in England had the following requirements for GP surgeries.

New functionality for patients

Practices are now required to “offer and promote” to their patients (and those acting on their behalf) the following:

an online consultation tool

a video consultation tool

a secure electronic communication method

an online facility to provide and update personal or contact information.

england.nhs.uk/gp/investmen...

Stills profile image
Stills in reply topiglette

Thanks piglette, will you tell them or shall I 🤣 they don’t accept comment or suggestion very well and I would be asked to leave but I will use this info in letter of complaint AFTER today’s appointment 😉

piglette profile image
piglette in reply toStills

You can always tell the CQC. Have you asked them if they have an on line consultation tool as per the NHS requirements? It will not be a suggestion but a question.

cycli profile image
cycli

Hi Stills. I can't see how not being able to stand up is equated to low blood pressure which is the diagnosis they came up with after your hours in the experts care. You seem to have been coping with multiple disorders since 17 yrs of age. TBH I don't know how you've kept going and the response from your surgery is unhelpful. Why were you crawling on all fours please, and how did you get to the A&E. Sorry if I have misunderstood

Stills profile image
Stills in reply tocycli

Hello, perhaps in my effort to keep my post brief I have said enough so I’ll expand. Two recent episodes of severe vertigo leaving me only able to move except all fours led me to my GP who refused help and 111 directed me to urgent care to check for stoke which I was adamant I had not had. Upshot is a GP is actually going to see me tomorrow and had a long chat with me on the phone today talking about Addison’s Disease, adrenal insufficiency issues and she even said she’d read up on Stills as organs, even the ear organs can be damaged and contribute to vertigo . The episodes are random and last 4/5 days with improvement each day. It’s new for me but dr also referred the cancer flag in my bloods in February saying some slow growing tumours may manifest with adrenal insufficiency. A lot of information for me to assimilate and I’ll know more tomorrow. If it turns out Stills has damaged organs resulting in these episodes I imagine it’s easily resolved with pred or other med.

Thank you for your interest Cycli xx

cycli profile image
cycli in reply toStills

ok. thanks. Understand. Vertigo due to low blood pressure. Makes sense. Fancy name for low BP. I've noticed with some GP's that if they think you are a constant "trouble" you get short shrift. When they can be bothered they dole out time in inadequate duration. Luckily my surgery is nothing like yours. It's not as if you want to go there. You were worried and needed attention and an answer. I hope you are a tad improved.

PMRpro profile image
PMRproAmbassador in reply tocycli

Orthostatic hypotension is BP falling dramatically when you stand up from seated. It is purely positional, lying down means it doesn't fall.

Stills profile image
Stills in reply toPMRpro

And reduces the awful nausea somewhat

cycli profile image
cycli in reply toPMRpro

I understood that from reading about it. That's why I said I understood. Still a fancy name for low BP. I was querying how stills got to hospital when she couldn't stand up . Presumably husband drove while she was lying prone in car.

Stills profile image
Stills in reply tocycli

Yes that’s it exactly and when we got there he commander's a wheel chair, they were less helpful once I reached the various test rooms but thankfully it’s over now and won’t be repeated.

PMRpro profile image
PMRproAmbassador in reply tocycli

It isn't JUST low BP. We are talking 80/50 and lower. And it CAN be life-threatening.

Stills profile image
Stills in reply toPMRpro

Life threatening…, they didn’t tell me that but did say it was a 25% drop which doesn’t seem too bad?

PMRpro profile image
PMRproAmbassador in reply toStills

If it were a bit more, and you were in the wrong place, you can fall down stairs and break your neck - happened to a friend, He is a live but quadriplegic. But

"longitudinal studies in the general population have shown that orthostatic hypotension increases the risk of stroke (2), myocardial ischaemia (3), heart failure (4), and mortality, both in middle-aged and elderly individuals "

So yes, indirectly, life threatening,

Stills profile image
Stills in reply toPMRpro

Well worth knowing thank you and earlier this year I stood up and fell to the floor but luckily I was at home, I didn’t make the connection then but since these extended episodes I will take more care .

Stills profile image
Stills in reply tocycli

Thank you, I’m hoping I’m able to drive by Monday as scheduled to take 87 year old Mum for cataract op then. Wishing you well 😉

Thelmarina profile image
Thelmarina

If you have the energy ask to speak to the Practice Manager, or go in person (they won’t like a patient crawling on the floor towards them). This is a very serious matter and your surgery has a responsibility towards you. Most surgeries now have a locum or GP to deal with on day emergency appointments. They should also have various assistants such as care provider, clinical assistant, social prescriber and so on to spare the GPS. Good luck! ❤️

PMRpro profile image
PMRproAmbassador in reply toThelmarina

I wouldn't want to crawl on the average GP surgery floor ...

Stills profile image
Stills in reply toPMRpro

There is definitely no cleaner at the surgery, the place is like city tube on a Saturday night…..

Thelmarina profile image
Thelmarina in reply toStills

Yuk! I wasn’t being entirely serious 😉

Stills profile image
Stills in reply toThelmarina

they do have a nurse practitioner and nurse who takes blood etc but that’s it and they seem to the GPs job mostly

PMRpro profile image
PMRproAmbassador in reply toStills

Sounds as if you need PPI to be a patients - disgusting! I'll stay here - direct access to the GP by phone or in person. Bloods taken at the hospital-run clinics. Short waits at the ED unless it is ski season and then you aim to be there early in the morning, even skiers don't usually get there with broken things before 9.30am ...

Stills profile image
Stills in reply toPMRpro

And great pasta!

Blearyeyed profile image
Blearyeyed

This surgery treatment requires an urgent complaint because they have failed to safe guard your care in an Emergency situation despite a request for them to see you by 111.In those situations they cannot simply reject the request for Emergency Care . If they are open they must allow you to come to the surgery immediately and fit you in whether they have any Emergency Appointments or not.

Most specifically because symptomatic blood pressure issues can cause a risk of worse events occurring if not treated swiftly, but also because tests need to be done at the time the event is happening for certain conditions to show up in an ECG reading.

This is not the time to report or complain to the surgery itself. Which , in truth , I find even less productive than reports to PALS. In house decisions seldom change the situation and are more of a backside covering exercise.

This is the time to get the contact details of your local Integrated Care Board ( ICB) , this took the place of the old CCG in 2022. You can get the information on your local ICB from doing a search on the NHS website.

In the meantime , if they have not offered you a follow up appointment you can tell the receptionist that you are already in the process of putting a complaint in to the ICB about the surgery refusing to give you emergency assistance and to safeguard you about the previous incident and do they really want to increase the issues in the complaint by refusing to give you the urgent appointment the hospital told you to get a second time.

If it puts their noses out of joint , so be it, you need to complain and follow through , sometimes it's stepping up that gets you the care you deserve rather than a friendly attitude.

Use the words " put at risk " and "did not safeguard care " "ignored your needs for emergency care" are important to include in any complaint because they are the red flag phrases which mean the complaints board must follow through with their investigation.

Hope things improve. Just try to take moving from one position to another slowly and drink some water quick quickly and raise your arms up and down a few times in your seat before you stand up as these tips help to prepare your body for the orthostatic change and reduce the drop into hypotension. Take care , Bee

Stills profile image
Stills

thank you for your very useful advice which I appreciate. I will do the arm movement too, you’d think the hospital would have suggested it wouldn’t you. I’ll post an update after todays momentous in person appointment.

Blearyeyed profile image
Blearyeyed in reply toStills

Unfortunately, I've discovered that they are all at a complete loss when it comes to advising people about reducing the symptoms of orthostatic and dysautonomia conditions.Hardly any proper research is available and hardly any is being funded which seems ludicrous considering the amount of people that suffer from the symptoms of autonomic nerve and cardiovascular dysfunction.

What is available hardly any doctor bothers to read which is why they never give anybody much self care advice or they just brush if off as inevitable.

PMRpro profile image
PMRproAmbassador in reply toBlearyeyed

Bit like PMR then ...

Stills profile image
Stills in reply toPMRpro

And Stills 😜

PMRpro profile image
PMRproAmbassador in reply toStills

Well quite ...

Stills profile image
Stills in reply toBlearyeyed

I do feel brushed off and cast adrift as Sheffield Jane put it. I also feel I’ve had my fair share of investigations and tests and that I should just eat well take pain killers and the new Prochlorperazine script and stop moaning when there’s others in need.

Blearyeyed profile image
Blearyeyed in reply toStills

I've felt like that a lot.But making do never works if you aren't being treated in the right way for your condition it all ends catching up with you and getting worse again.

It's tiring but worth continuing to push for an accurate diagnosis of these things and finding out the root cause.

If you treat the cause it far better than treating the effects.

Blearyeyed profile image
Blearyeyed in reply toStills

Did they give you procholrperazine for orthostatic hypotension?I know it's used for motion sickness and vertigo , among other things but I thought one of the side effects of that drug could be orthostatic hypotension?

Might be worth asking your GP about it or at least be careful if you start taking it .

Was it orthostatic hypotension or orthostatic hypertension you were diagnosed with?

You mention both in the post.

Stills profile image
Stills in reply toBlearyeyed

Blimey, I don’t think I actually know Bleary as nothing in writing from them; to me anyway, maybe GP. I’d best check I think. The script is Prochlorperazine to stop the nausea from the vertigo although I have not vomited at all. I don’t want to exacerbate any thing so I really appreciate you pointing this out. After 12 hours over night on a hard chair in cold ER with only water to drink I wasn’t at my best so probably wasn’t listening properly. I will try and speak to GP for clarification. Thank again for your input.

Stills profile image
Stills in reply toBlearyeyed

Hypotension !

cycli profile image
cycli

well you have created quite an interest in BP and it's effect on ones physiology Stills. Well done and very interesting thread. Great advice from Bee and others. What the diagnosis doesn't cover is WHY you are having this.This is the frustrating thing with so many conditions. Without knowing why we aren't able to properly address the problem. Good luck going forward.

Stills profile image
Stills in reply tocycli

Well GP didn’t shed any light on the situation (electricity to expensive presumably) but agreed with hospital at least and put meds on repeat so that is small progress. Thank you for your message.

JanetGarrettN profile image
JanetGarrettN

Good morning Stills,

I live in the U.S. and am very familiar with this condition as my mom has dealt with it for years. After much researching, have found that drinking a 16 oz. of water before moving to get out of bed in the morning is very effective in countering this condition. Mom's BP is normally 60/40 or sometimes less. I've included a very helpful medical article that explains the mechanism of Orthostatic Hypotension. I hope this may help symptoms while you sort through the cause. All my best to you.

medicalnewstoday.com/articl...

Stills profile image
Stills in reply toJanetGarrettN

Thank you very much indeed I appreciate that and will increase my water consumption again, you know it’s not free here 🤣😉

JanetGarrettN profile image
JanetGarrettN

Do you mean Bottled water?

Stills profile image
Stills in reply toJanetGarrettN

English sense of humour sorry…. I jest, meaning tap water, which I don’t drink.

JanetGarrettN profile image
JanetGarrettN in reply toStills

I love humor! Still worth the cost, lol. 😘

cycli profile image
cycli in reply toStills

sorry to hear that Stills. Too many additives? where are you? Mine comes from a spring on our farm and is pure as glacier melt. Tastes delicious and crystal clear. It's also free from any water authorities charge.

PMRpro profile image
PMRproAmbassador in reply toJanetGarrettN

Tap water ain't free either in many places!!!!

JanetGarrettN profile image
JanetGarrettN in reply toPMRpro

Gotcha not free at my house either.

Balletomane profile image
Balletomane

When my brother had a low blood pressure problem, occurring when he stood up, sometimes causing him to pass out, it turned out to be a thyroid problem. Now on thyroxine and under control.

Stills profile image
Stills in reply toBalletomane

Thank you for your reply and I do consider thyroid issues as weight loss, nails snd hair suffering , fatigue, change in bowl habits etc all linked but difficult to differentiate with so much going on. Over in the thyroid pages I’ve read Drs are even less interested and correct treatment even harder to get snd most suffers self fund tests and treatment so I’m fearful if that. At least with RD type symptoms I’m in the know so much as I can be , thanks again

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