Update 2: I rang the ward last evening. The ward... - PMRGCAuk

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Update 2

prunus profile image
29 Replies

I rang the ward last evening. The ward Yeovil had approached at Hillingdon have refused to take him because of his age. They are going to do another blood test this morning after I explained that last time he was in hospital at home they had got his CRP to below 40. Just to add to everything he was violently sick last night at 10o'clock. I suspect the salad. He said it was in a plastic box and not attractive. So much so he could not eat it all and we are big salad eaters at home.

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prunus
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29 Replies
DorsetLady profile image
DorsetLadyPMRGCAuk volunteer

Sorry to hear about your hubby still being at Yeovil. Do hope you get something resolved soon.

Take care.

prunus profile image
prunus in reply to DorsetLady

The problem with who I spoke to last night was she was not English, heavily accented and kept moving her head so she was not speaking into the phone. The name they were trying next does not exist to the best of my knowledge and had not answered the phone. I gave her the name of who I thought it could be. Fun and Games.

DorsetLady profile image
DorsetLadyPMRGCAuk volunteer in reply to prunus

Oh dear ... communication is not always the best is it! Especially when it's done over the phone.

PMRpro profile image
PMRproAmbassador in reply to prunus

My worst experience for not understanding on the phone due to an accent was with a Vodafone call centre somewhere in Yorkshire!! And face to face was in a 2nd hand car salesroom in Fife. I was in stiches of laughter - our daughter was there and she lives there so was used to it. But neither of the young gentlemen concerned had the slightest inkling they weren't speaking an English that would be understood by non locals.

Oh Prunus

Poor Hubby, hope things improve soon & you get him nearer home! 🍀

prunus profile image
prunus in reply to

He could certainly have done without that. One needs to be very careful with salad. It is my number one suspect especially when he said it wasn't well presented.

Blearyeyed profile image
Blearyeyed in reply to prunus

Yes , I would always avoid prepacked salad , rice , eggs , prepacked sandwiches , coldmeat slices of chicken or pork and yoghurt from the trolley instead of the ward fridge while in hospital.

You can't be sure what temperatures they have stood around in , and are known foods to be sensitive to temp changes and breed bacteria .

PMRpro profile image
PMRproAmbassador

Hope he makes a fuss about the salad - after the sandwiches contamination that killed people.

Such prepacked food should have no place in a hospital menu IMHO.

prunus profile image
prunus in reply to PMRpro

I agree. Like you I thought of the listeria and the sandwiches. I just hope he is over it now. The firm who made those sandwiches closed down. Having said that there is nothing to stop them opening up again under another name.

in reply to prunus

It must feel very frustrating being so far away . When a friend's hubby was in hospital for weeks it was only a mile from me so I took him food in every evening. The rubbish they tried to feed him.

They had given him one of those gel drink fibre things but with only 1/2 water, lost his teeth etc. I took my mum her food years ago when she was in hospital too.

prunus profile image
prunus in reply to

I got my sons to take me food and water in when I was in hospital.

PMRpro profile image
PMRproAmbassador in reply to prunus

Though I think it was eventually decided it wasn't their fault - but they'd lost so much business which closed for the investigation.

SheffieldJane profile image
SheffieldJane

If I am not mistaken we have age discrimination laws in the U.K. under the Equality Act. Perhaps a stiff letter? I mean where’s it going to end?

You must be terribly worried! 🌹

prunus profile image
prunus in reply to SheffieldJane

I'll be much happier when he's nearer.

Rosbud profile image
Rosbud in reply to SheffieldJane

Before I retired from NHS it was being said that anyone over 60/65 would be on elderly care , no matter what their problem !

Theziggy profile image
Theziggy

Weren't there recent deaths in hospital due to salad bbc.co.uk/news/uk-england-4...

scats profile image
scats in reply to Theziggy

I read an interview with a microbiologist once who recommended never to eat pre-packed salad.

prunus profile image
prunus in reply to Theziggy

Yes but not all in one hospital.

Yellowbluebell profile image
Yellowbluebell

My OH was in a hospital 40 miles away after neuro surgery and I found that hard to manage so can only imagine how hard this for you. When he was transferred back to our local hospital he was amazed st the difference in quality of the food. In the neuro unit the food was like restaurant standard and the garbage they served up here most people wouldnt even contemplate eating. Then the ward had a sickness bug rampage through and some doctors refused to enter!! He spent 4 months there and I am amazed he personally never got anything bug wise! Good luck in getting hubbie closer as him bring that far away is a s stress you dont needxx

prunus profile image
prunus in reply to Yellowbluebell

I must admit it is anything but satisfactory.

Blearyeyed profile image
Blearyeyed

Have you got someone whom is calm but capable ( family member or friend ) that could advocate for you by making phone calls to Yeovil and the local hospital on your behalf.

Unfortunately , if things get complicated like this it can take an afternoon of phoning back and forth between a number of departments and people to be able to sort things out.

That's the sort of stressful job you could do without with PMR.

Oumaof2 profile image
Oumaof2 in reply to Blearyeyed

Hi Bleareyed.... Just had a thought re Prunus' dilemma... Would PALS be able to assist here?...

Blearyeyed profile image
Blearyeyed in reply to Oumaof2

It might be able to if they are ready to step up to act immediately , not as in a complaint but as assistance . Nice idea

prunus profile image
prunus in reply to Blearyeyed

Do I phone PALS Hillingdon or PALS Yeovil first in the morning? Which one?

Blearyeyed profile image
Blearyeyed in reply to prunus

I would phone the ward first ( or if you have been given one a number for the person in charge of sorting out the transport)

Get the number for the person who is sorting the transfer and call them and ask where things are up to , explain you are planning to contact the PALS service to help you sort this out and need all the information up to now and the details of whom is responsible at Hillingdon ( this may make them act more quickly anyway) .

With that information , it may be best to ring Yeovil PALS first , explain the situation to them and ask them if they or PALS Hillingdon are the ones better to deal with your transfer delay.

Then , PALS Hillingdon if that is their suggestion.

Have you also brought your local GP into the loop , they may be able to have some clout at the local doctor , your OH is their primary responsibility so they should really be involved in doing some of the work in complaining to the hospital and moving this forward. They may even be able to push for the bed in a way Yeovil cannot and then Yeovil can organise the transport.

It is still alot of calls at first , and you will probably need to keep at the people working on it through the day for updates to keep them motivated , ring them every couple of hours for updates , but at least it is not you having to cope with the stress of making people act .

prunus profile image
prunus

Unfortunately no we're all of a similar age. My friends with OH's have their own problems.

Oumaof2 profile image
Oumaof2

Prunus... Stressful and frustrating for both of you... As Blearyeyed suggested, someone who is calm but assertive might get things moving... Sorry it's happening at all!!! Hope it is resolved soonest...

🤗🤗 💐💐

prunus profile image
prunus in reply to Oumaof2

Thanks for your good wishes.

Jackoh profile image
Jackoh

Sorry you are having all these problems Prunus. Hope it all gets resolved soon. X

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