problems with loggin on.: Over the past... - Pernicious Anaemi...

Pernicious Anaemia Society

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problems with loggin on.

islandlass profile image
3 Replies

Over the past year, I have had problems logging on, I am asked for password, give it and then told it is already in use. Dah! Try every way with email, etc. then have to ask for new password, give the same one and bingo I am sailing free. Lately this been happeening more and more frequently, give up and hope it will rectify itself.of course it doesn't so repeat process listed above. Anybody else experiencing this problem or is it just me?

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islandlass profile image
islandlass
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3 Replies
HeartyGilly profile image
HeartyGilly

me too. It is driving me potty having to put in a password every time I want to read something here. Why is it happening? Hope we can get an answer and the need to put in a password every day can be removed.

helvella profile image
helvella

I rarely have to login on my computer or phone.

Therefore I suggest it is your system or how you are using it. (Not meaning that to look like blame - just trying to narrow the focus. for you.)

It might help if you posted what you are using - which system, which versions, etc.

However, as it is a platform issue, not this PAS forum, you might contact HealthUnlocked support,

support@healthunlocked.com

islandlass profile image
islandlass in reply to helvella

Thanks helvella - no change in anything this end, same system for years, had a few problems months ago which stopped now it has gotten way out of control, even when I put in my correct details it will not allow me in. I am not bothering to click on site now, too much hassle. I am responding to an answer from a fellow victim, I may try and contact health unlocked later, so thank you for that link.

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