Some of you may have noticed the changes to the menu bar at the top of the page. Or maybe not!
I for one am not happy and as yet still can't find my profile.
Let them know how you feel about these sudden unexpected changes. Meantime this is the reply I received earlier .....
JAN 12, 2018 | 05:16PM UTC
Thank you for getting in touch with us and for your honest and valuable feedback. User feedback is a big component in our decisions about which features work well and which features should be improved to ensure our users are still able to use HealthUnlocked with ease and enjoy using the site.
The changes to the navigation bar were introduced because the old navigation had been neglected for some time and needed updating to remain consistent with the navigation bar on the HealthUnlocked app and mobile site. Another reason for the change is to highlight the new resources and information we have (and will increasingly have) available for users. This information can now be found more easily and quickly, which is part of our mission to deliver valuable information and services to our users which can improve how they manage their health and hopefully improve the availability of this information.
However, aside from these reasons, we are aware that the timing of this change was not appropriate. Unfortunately, it was outside of the support teams control and therefore we were not prepared for this either. We will be working hard to update our help articles to reflect this change and to be available for any users who have concerns or need guidance in using the new navigation bar. I would like to apologise if this has caused you any distress or confusion as I’m aware it was unexpected, I will share your feedback with the product team to ensure this does not happen in the future.
All the best of health to you,