This may be of interest....hope you can access it ok
"Here’s the thing, Mr Hancock. Most people still want to see a GP, not send them a photo of their ailment or take their own blood pressure. They don’t care to be part of your cost-cutting, digital healthcare revolution which strips the human touch from the doctor-patient relationship."
I wanted to send a photo or two, last time I spoke to 111 service, but they couldn't accept it. Shame really, as sometimes a pic is very revealing and useful.