So I wrote last week about having received my mandatory reconsideration notice and was award standard care, well on notice there was a list of mistakes including the rate of pay and the dates, I rang to get these changed as I would receive no payment till date was sorted. Fast forward to this morning and I received a call from DM for pip who has told me that I’m to shred the letter I’ve been sent that she is backtracking and not awarding me it now........Is that even legal? I’ve award notice here what can I do
Pip: So I wrote last week about having received my... - NRAS
Pip
Im not sure what to do. It sounds like someone is trying to cover up their teacks but dont know.I certainly would not shred it though. Maybe go to CAB. Hopefully someone else on here wil have a more constructive reply for you. Sorry. Let us know what happends.
I’ve made an appointment for an advice centre they can see me Tuesday morning at the earliest, they seem to think they’re covering their mistakes but I won’t be Shredding anything.
Make sure you get everything written down , ask for the reason for the change of decision in a letter.
I agree don't shred any correspondence,but also copy all correspondence, & take copies to any meetings you are asked to take letters to.
Don't give up the originals - keep them on file - even after you have settled your claim....from what I read that is vital when dealing with Government departments & the errors they make.....if they were private companies they would have gone bust years ago.
Good Luck on Tuesday!
Go to cab .doesn.t sound legal to me .the stress won.t help you love.make an app as soon as poss. They will sort it for you xx
I have asked for copy of report when I asked for mandatory reconsideration still not received, I have all letters here I won’t be destroying them at all, the DM that rang today was so rude as if it was all my fault, I’m completely fuming about it
I would put a letter of complain to them about your treatment and time you rang and the person on phones name as well has contact DIAL and CAB one of them will help you x
I wouldn’t shred your letter as it’s your proof.
DO NOT SHRED ANYTHING. Also make note of whom you talked to and when plus what they said. Then seek legal advice because this one smells of a rat!
Good luck
Ali
Phoned to ask for report was speaking with a supervisor who looked at my claim, advised me to seek legal help and he is also sending report, says the way they have treated me is shocking and he’s never heard of this happening as all that was needed was a rate and date change on award. When even their own workers are questioning their actions what kind of circus are they running
I don’t think the report is the problem, I was awarded the points but not awarded payment, asked for MR was awarded standard rate daily care for them then to take it off me cause they made a mistake on notice. I don’t think I could loose it more than I’ve already done today from being told I’m being paid and backdated to having nothing again
Hopefully there is a law that they can’t change their mind once decision is made but I can’t see that being true, I can just wait till I receive letter with reason and my appointment with advice centre on Tuesday
Get in touch with your local MP.
Complain to DWP, go via your MP and you might receive compensation.
Hello ive read your post and im disgusted with what they have done to you!!! Ive never heard of that happening before so now nothing will surprise me with how awful the system has become lately!!! Im awaiting my court date to take to tribunal as my daughter scored zero points on every question They are literally saying NO to most applicants and its disgusting!!! I hope you get it resolved in your favour
Thank you all for your replies and kind words, think I’m more nervous for this appointment this morning than I was for my assessment, I shall let yous know how it goes