Can anyone help with lack of posts, please. - NRAS

NRAS

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Can anyone help with lack of posts, please.

Caza profile image
Caza
6 Replies

Hi, I haven't received the daily emails for over two weeks now. I have notified the administrators. It keeps happening, last time NMH reported for me. If anyone out there can help that would be great. Many thanks. 😄

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Caza profile image
Caza
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6 Replies
EmmaS-NRAS profile image
EmmaS-NRASNRAS

Hi Caza,

There's a number of reasons why you might not be receiving the email updates e.g. changes to your inbox settings so they are going into a spam folder. As long as you have checked your email settings on HU (as detailed on the support page here: support.healthunlocked.com/... then it says to contact HU directly so hopefully you will hear back from them soon. support.healthunlocked.com/...

EmmaS-NRAS (admin)

Caza profile image
Caza in reply toEmmaS-NRAS

Hi, thank you for your reply. I have reported it 3 times now but still no joy 😞

EmmaS-NRAS profile image
EmmaS-NRASNRAS in reply toCaza

Thanks for letting me know, I've emailed them directly via our admin email so hopefully I will get a response and they can get this fixed for you.

Kind regards,

Emma

Caza profile image
Caza

Thanks Emma, I'll let you know

EmmaS-NRAS profile image
EmmaS-NRASNRAS in reply toCaza

Hi Caza, HU have just emailed me to say they think it's all sorted now. Do let us know if you have trouble contacting them again in the future.

Kind regards

Emma

Caza profile image
Caza in reply toEmmaS-NRAS

Hi, the emails are back. Many thanks.

Caza

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