Okay I know they are busy places and have lots of patients but I am one of those patients for my sins. They are a surgery whereby you cannot book an advance appointment. You have to book it at 8:30am for the same day. This means that all the appointments are booked up before 9am. It also means you might be lucky and get your appointment that day or call every day for a week and not get one.
There are no exceptions even if you have tried all week and are running out of medication that you will not be prescribed without a GP appointment first. It doesn't matter. That is their policy and that is all they will offer.
I should really be able to book an appointment in sufficient time to see a GP and request the prescriptions I need before I run out, but I can't and the receptionists are so rude and dismissive it beggars belief.